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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was neat, efficient and friendly. They installed my TV with care and explained everything clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV Sharp picture Very good sound I would recommend this t v to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed correctly and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up my tv. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounts and they hold every inch of my 50-80 inch tv. But again friendly service but policies are always changing. They can cut holes in wall but can not run cords in walls. So then whats the point of in wall mounts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had my tv mounted so fast I was amazed. They even took all the packing from the tv and mount with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did superjob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad was here on time and quickly mounted new 65" TV . Had another tv on the wall previously so mount was already on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy ROCKS with their Geek/TotalTech delivery, set up and support. We have been buying ALL of products from Best Buy for over 35 years AND we will never go anywhere else. We are here to stay. Best Buy is the ONLY store we will buy from forever! If you want quality, a store you can count on both with an excellent assortment of products and wonderful employees, BEST BUY is the store for you, too!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to complete their work order on time and had good knowledge on the same. Very good customer service..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Geek Squad Josh & James did a great job on the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation with perfect picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing the 55" TV from LG. The picture looks great and it only took them less than 1 & 1/2 hours to install. The two installers were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers that came out to do this installation were fabulous! They were friendly, professional, and explained what they were going to do every step of the way. As far as the work performed, they did a great job considering all the complications that came up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new 50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed the TV were excellent. they were very neat, friendly and knowlegable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install looks great! Quick set up and the installer was very professional and knowledgeable with his work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was very nice. Set up was quick for the wall mount and they got the tv all set up for us. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed 75” tv above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very friendly and done quickly. Took all the trash. You guys need people like this doing the installs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Getting the Hook-Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The money spent to have my television set up and programmed by a professional was well worth it!. The men knew their stuff and were very professional. They explained everything to me, cleaned up everything and made sure I was satisfied before leaving. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The guys did a superior job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men were timely, had great attitudes and hustled. They were competent and tech savvy as well! Other items on their truck were offered to us, which we purchased. A very convenient process. I would hire these two men again. Both get an A+!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my television. They did an jo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job Professional Neat worker.i wound recommend having Television mounted by Best Buy Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting went well. Third party installer couldn't complete the install and mounting, but Geek Squad came back and installed everything correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv set up was excellent. The technicians were very helpful and knowledgeable !

    I would recommend this to a friend