Customer Ratings & Reviews

They came on time, put the tv right up where I wanted it and even had some items on their truck that I wanted purchase for my new TV. They were GREAT

They men that mounted and set up my tv did a excellent job and were very professional and clean

Did a great job. Were very professional. Worked quickly, took all packing & boxes, plus old TV. Job completed quickly!

Technicians were professional and made sure to mount item where it supported the best viewing in the room. Very impressed by skill and service provided during the install.

The squad was very professional and courteous. They took their time to make sure everything was done correctly and that I understood how to use it before leaving.

Fantastic value for the money. Easy to install and the menu guide is easy. The Samsung app built into the tv has many additional movies as well at no extra charge. You should get a soundbar. Geek squad did a great job but is pricey. If you are handy I am sure you could hang it yourself.

The guys did a great job mounting and setting up the TV. It was a little bit tricky, since we were putting the unit on the fireplace where the previous set was located. The guys figured it out quickly and everything turned out perfectly.

The agents were awesome. They installed and set up our tv with ease. Very helpful and professional.

The installers who showed up did a great job! They were courteous, knowledgeable and had the TV mounted in very little time. They made sure the tv was positioned to my liking ...overall very good experience.

The squad mounted it to my specifications and then moved it 4 inches when I changed my mind without any complaint. Picture quality is best I've ever had!

The agents mounted Samsung Frame TV and performed complete setup. They have worked very professionally. I am happy with their service.

I was a little nervous as I had a non-standard installation, but the techs did a great job. Very respectful of my property too. Highly recommend.

Hayden did a fabulous job. Polite. Responsive. Fast. He trained me well and showed off all the features. Tanner assisted and was equally helpful.

The process of mounting the TV and connecting all necessary cables for the perfect picture was effortless to these professionals

Team that came out was great. Did justvas asked and good work. I always do my own normally but with limited help I decided to let them be liable since this 85” tv is so awkward and fragile

Chion and Marcus made installation of our huge television look like child's play.

The Geek Squad mounted both TV's in record time. They were friendly and very efficient. They made sure I was satisfied with each wall mount location before they started. I am very please my Geek Squad Service and thanks to Best Buy for offering the Geek Squad service to the customers who need it. I buy all my electronics from Best Buy because they do offer the Geek Squad service and their Total Tech Plans.

The Geek squad did a great good in a minimum amount of time. The only reason I didn't give them 5 stars was the fact that they did not carry any HDMI cables on their truck. All I had were 6 ft. cables and they needed a 12 ft. cable for the new installation. I had to run out to a local Staples store and get the cable so they could complete the installation. Fortunately, the Staples store had one left in the store. (I would certainly have been willing to pay for any parts required for installation. I guess I just assumed that they would carry equipment, such as HDMI cables, that might be required. I am sure there are some people out there that probably would have not had any HDMI cables.)

The 2 gentlemen that arrived to mount our wall tv were professional and took extra measures to keep everything clean and gave some helpful advice to us older folks on how to access a few more shows.

The Agents had to uninstall my other tv and installed my new one, and they where really great. They set everything up beautifully and answered all my questions. They where patient, professional and very nice. Great experience.