Customer Ratings & Reviews

[Employee of bestbuy] Fast install, nice guys. One of them was a little unprofessional but seemed newer so no big deal. I wish they set up everything for me like usual but ig I can’t complain too much.

The 2 professionals that came out to install my Sony - 77" Class A9G MASTER Series OLED 4K UHD Smart Android TV and Legrand - In-Wall TV Power Kit did an excellent job. They were very professional. They answered any questions I had about the TV. They cleaned up after they were done and you would never know they have been their. The department that scheduled my install kept canceling the install date. I reached out to the store manager PK and the Regional manger Nelson. They took care of it. Thanks to them for making this purchase a good experience in the end.

The mount for my tv fits like a glove, it is wonderful for the price I paid for. Highly recommend it if you are looking for a great mount. Geek squad did an awesome job. Professional and courteous

The TV mounting gave the agents a little trouble. The outlet for the TV was set in the top middle back wall right where part of bracket would go, Took a little work, but they got it installed. Looks fine on my wall.

The tech team did a great job, showed up early and were very quick.

The Geek Squad personnel were fast and efficient. All our questions were answered. Extremely nice people (and smart).

The agents mounted my TV and explained the quick how-tos for me. They carted off all the boxes and cleaned up their mess, too. Both agents were friendly and knowledgeable.

He was very knowledgeable and knew what he was doing. Friendly and curtious.

The agents were super quick and very informative. They also gave me some tips about wall hanging tv mounts.

The gentlemen performed an excellent job installing the tv and were very open and answered all my questions

I had Geek Squad mount a 75" TV above my fireplace. The 1st time they came out the TV was mounted off center. This wasn't their fault. The mount I already had didn't allow for centering and the people from Geek Squad knew it, asked if we were happy and one of the 2 said she wouldn't be happy with it being off center. Wife said it was fine. Later wife decided it wasn't fine so we called them to come back out. The 2 that came out out up a different mount that did allow centering free of extra charge. Wife and I are very happy with how it looks now and would 100% use Geek Squad again. Their price is higher than others but they made sure we were happy and didn't charge anything extra to make sure we were happy.

Three members of the Geek squad arrived & completed the job of installing my new Sony & connecting several devices. They also provided with helpful information and tips.

Excellent service Tech, delievered TV and installed bracket and TV. Answered all our questions & concerns.

Two things I was disappointed with the installation. The first is that the installation technicians took my packaging box with them after I asked them not to. They initially put the box behind my sofa and when they left I didn’t notice that they took it with them. I really wanted it for future transportation purposes. The second issue was that the technicians didn’t start the mounting screws by hand before they used an impact drill to speed the tightening of the screws, which I question if using an impact drill is a good idea. Hopefully, when I upgrade this product in the future the screws and internal nuts aren’t cross threaded. My trust and excitement disengaged my reasoning and responsibility.

The geek squad did an excellent job mounting and connecting my tv and devices as well as showing me how to use it and giving advice on the type of tv service I need for it.

Did a great job. Were very professional. Worked quickly, took all packing & boxes, plus old TV. Job completed quickly!

Fantastic service. Brought TV to second floor unpacked and setup. Took packaging and old TV with them when they left. Service with a smile.

The agents did a great job of mounting the TV. They are careful, measured twice and made sure it was centered and level. Great customer service

just got the 55 inch samsung -The Terrace_ partial sun TV fro lanai. excellent picture for outside viewing. Geek squad was great during the install.

agents mounted the tv in my bedroom. wanted to make sure the hight was perfect for us and made some suggestions on setup. they connected the apple tv and hid the wires completely. better than expected and great service.