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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 38,689 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the geek squad mountt our tv and connect to tv box. The tv miunt is great and having a box to connect all the stuff that needs connecting is great. Just wish the great salesperson who helped us in the store told us about the box and size of it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    done right great job, took two to make it done, very large tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall bracket and tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great. He was both professional and personable. Big thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great exactly what we needed and Geek squad technicians were great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation was quick and smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time, very pleasant and knowledgeable. He did a great job installing the mount, explaining every needed to know, and cleaning up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team of technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, we’re very customer focused, friendly and efficient. They helped set everything up properly and showed how work the controls. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting and installing 65 inch big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, respected my home and health requirements due to covid. They did their job, did it right, answered all my questions and demonstrated everything. Great job. I highly recommend Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took my old TV off the wall, stored it for me and mounted the new Sony. They made sure everything worked correctly and even did a sound check on my sound system to ensure that it was working at optimum. I would recommend them for anyone needing a professional install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is #1!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed two wall mounts for me with ease. He was on time and cleaned up after before he left. I have used the best buy geek squad additionally to put together an entertainment center. They are the only ones I trust to get the job done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, showed up on time, completed the, cleaned up and were very cordial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service Team, very professional. Definitely will use again. Thank You !!! Best Buy and Geek Squad .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed our TV were excellent. Very positive, helpful, provided good information about the TV and it's setup and how to use it. They even checked back twice to see if everything was ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our new Samsung tv quickly an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were friendly and helpful getting our new tv mounted and showing us how to use the remote to access programs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Manada / Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ramon and Jesus from Manada installed my new TV. They were on time, friendly and very courteous. They were great in teaching me about my new smart tv and remote..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connect all my devices in less that 30 mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Sean is the BEST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech, Sean, is an ASSET to the Best Buy's Geek Squad team!!! He was extremely professional, thorough, and installed our TV with such great care. This is my first time using Geek Squad and honestly it has been a wonderful experience. Sean is also very knowledgeable about TVs, its setup, and associated settings. We has multiple questions and he answered all of them in detail. Sean knows his stuff. I was pleasantly surprised he knew so much. He even followed up with us to make sure we are having a great experience with our TV and everything is working per our expectations. Simply put, Sean is the BEST, and I MEAN, THE BEST, technician we have come across!! Best Buy, you need to give Sean a raise!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Guys did awesome TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Guys installed my new TV on my existing stand & connected it perfectly to all my devices. They did an efficient & excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, very professional. They cleaned up love the service. It was wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen arrived and installed my tv in a timely and pleasant manner. I have since relied on them to answer two questions for me and all the questions were answered promptly and to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service window was 7 am to 1 pm. Geek squard arrived at 9:15 am. The two gentlemen were curtious, professional & knowledgeable. TV was hung and cleanup was done by 9:45. Very pleases.

    I would recommend this to a friend