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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awsm mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team that delivered and wall mounted my tv were amazing. Didn't think I was going to get it the day of delivery. But they came thru and delivered the tv and mounted on the expected day of delivery. All I can say awesome!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was timely, friendly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was super nice. Texted and called before arrival. Followed all extra protocol for COVID standards and effieicntly and quickly finished my install!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thanks for sharing this with us! We sincerely appreciate the feedback and are pumped that everything went well. Please let us know if there's anything else we can do for you.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Do not regret purchasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! Guys showed up during their time window, installed my TV quickly, and disposed of the box the TV came in. It was hassle free for me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well worrh the money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toming. Quick service and they were clean and helpful when i had questions about the controler for the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job with installation. Highly recommend so you don't have to do it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to install were EXCELLENT. Professional, prompt, communicated great. The TV was installed perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen who came to install TV on wall were delightful. Arrived on time. Got work done quickly. They were able to explain everything well. (Much nicer than the Geek Squad member I used to install the Samsung before this.)

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The install team was great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was great! Knowledgeable and helpful. They were respectul and truthful. Much respect and thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    LG HDTV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service and customer service. Good level of expertise and patience when asked questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great set up. The guys did a great job. They are courteous and clean about their work. We would recommend these guys and if we had a choice we would always use rhen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Dependable and Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is one of the best services offered at Best Buy. I’ve used both of their in-store and home install services several times and they are fantastic every single time. Very nice and courteous staff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to install TV was very knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on time, delivered, mounted and setup the tv, even in the pandemic. They took extra precaution and practiced safe distancing, wore masks and still were very friendly and fast. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    William the installer gave some added helpful hint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy. We were not sure about where and how to do it so geek quad was great

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Install 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent no rush service. The guys were polite and professional, and they left my living room how they found it—no mess for me to clean. Also, the follow-up call later in the day was a good touch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, I believe his name was Ryan, was great. He was upbeat and took the time to make sure we got the TV where we wanted. Also he was really quick and efficient. He cleaned up well and even offered to discard the TV box for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    All around great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very quick, knowledgeable, and courteous. I'm very happy with the results and I plan on using geek squad again for TV mounting in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek squad members who showed up to mount my new TV to the wall were polite, timely, and mounted the TV exactly as I wanted without a hitch. Excellent work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad unpacked tv, sound bar and speakers with no issues. Set it all up and made sure it all worked. No rush , answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad provided great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the wall and connected all devices ensuring everything worked properly.

    I would recommend this to a friend