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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 38,689 reviews
  • Rated 5 out of 5 stars

    Geek squad installed our new Samsung tv quickly an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were friendly and helpful getting our new tv mounted and showing us how to use the remote to access programs!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad changed my tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was changed, the tv hooked up. Everything went smooth and the service was prompt, friendly and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very informative and did a great job setting up the TV. Very good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were experts and did a great job installing my tv. It's up high on the patio and they handled it expertly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great quality service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new TV mounted on the wall replacing an existing mount (new TV was larger than the old one). Crew showed up on time, did great work, cleaned up after themselves and were very customer centric in dealing with me. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Best Buy Install of two Sony TV’s !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of installers. Arrived within the scheduled time. 2 sets installed without damage, cleaned up both areas meticulously. Both individuals were polite and knowledgeable of their task. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came right on time for the appointment and helped us decide the perfect space in our living room to mount our new TV and audio system. They worked quickly and efficiently and were done within one hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Quality is assured using Best Buy Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connect all my devices in less that 30 mins

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys are so knowlegible and they ask you and share their opinion on where they think it would be best stud wise. i have had three of these tv put in and have been very happy and would reccommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, very professional. They cleaned up love the service. It was wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tv wall mounted,soundbar mounted right below and a small electronics shelf for Blu-ray player and Apple TV, they hid all the cables for a super clean look that exceeded my expectations! They were very friendly as well 10/10 would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always connected my new TV's but decided to let Best Buy do it this time and i am so glad i did. They delivered, unboxed, mounted, and connected the television, Receiver, DirecTV and Blu Ray and then showed me how to use everything. I would highly recommend!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the install of our TV. Had some questions about the best position on the wall and was hoping to get some good advice. We could tell how much experience and knowledge they had hanging TVs. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were outstanding. Installation was done professionally as well as quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, Charles & John, arrived to our home and installed a 75” TV. They were extremely professional. Charles called me the day before and the day of my appointment. I had an existing TV mounted and he and John took it down, assisted me in putting it to the side and installed the new TV no issues. They put back the soundbar, cable box, DVD player and XBox. I could not have been happier. Charles and John were a really good team. I appreciated them wearing shoe covers and being very careful in their entire removal and set up process. They had to work around a million kid toys and I appreciate their understanding as I went a little quarantine crazy with kid stuff everywhere. Thank you Charles and John! You were stellar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound system install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat, no wires. They connected the system to wifi and explained the setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we’re very knowledgeable and pleasant to work with !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install the squad person very efficient and explained everything

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and mounted my TV and moved my old TV to my bedroom and mounted it as well. They were very professional and on time.

    I would recommend this to a friend