Customer Ratings & Reviews

The tech was prompt, friendly, and very knowledgeable. Checked in with us appropriately about placement. Got it done in less than an hour. Worth it~

The personnel were on time, very personable and friendly and quickly and efficiently installed the tv. Couldn't be happier with the service.

The Geek Squad professional who installed our tv went above and beyond to help us understand the setup, and even helped us organize some of wires left tangled by the internet company. I am a best buy customer for life just for the geek squad support.

I thought these guys were great! They were very professional. Did a fabulous job. Left my living room as neat and clean as they found it. They removed all the packaging. They explained all the features and answered all my questions perfectly.

The installers were great. Courteous and professional and they cleaned up everything. Not only the packaging but all the dust from drilling into the drywall. Great service

The third party installers came and removed my old TV and installed the new TV using my old brackets. They were courteous and helpful getting the new TV in operational order.

The agent attached the mount to the wall and mounted and set up my new TV. He was very fast and left no mess behind. He was polite and thorough in answering all my questions. A truly great experience!

Work performed professionally and on time. They cleaned up after the installation. We have used Geek Squad and have been pleased with their work.

The install team was great! Knowledgeable and helpful. They were respectul and truthful. Much respect and thank you Best Buy!

Excellent service done by Kimo, giving heads up when they’re on their way, when they’re outside the apartment complex, and fast installation of wall mount both tv and sound bar.

Brad R Schaeffer did a great job at install. He was courteous and well organized. Clearly had great experience. Install was perfectly done with all wires hidden behind existing wall channels and tv hung with sound bar. Very happy with result.

Levi did a great job. thank you! He was with another guy last time he came and the other guy was great too. They did a great job and they’re both pleasant people.

The agents mounted t.v Gave advice were curteous and careful with flooring and walls as t.v. was being moved geek squad showed us how to use our sonos sound bar as well with this t.v.

We had the best experience with our latest install of our 70 - LG TV. The installer came prepared and he was very knowledgeable which made it even better. Love our new set up. I will use Best Buy services for future in home install and set up.

The techs that installed the TV were excellent. they were very neat, friendly and knowlegable.

The Geek Squad was very professional. Right on time and did a excellent Job remounting my TV. Made sure I was satisfied before leaving.

The guys were very courteous and did a nice job getting the mount done solidly and accurately. Afterwards they took their time waking me through the details of the tv and sound at. Well done, I would recommend them to anyone.

We've Geek Squad service for 17yrs and they have always delivered great service with a smile.

Excellent ang knowledgeable service tech, well worth getting Geek Squad contract.

I think they did a good job, and they were fast doing it. Very professional!