DoorBOOsters are hereEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great experience will use again if needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time as scheduled very knowledgeable and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of Wall Mount TV Bracket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a member of the Geek Squad install a TV wall mount bracket to elevate my TV from the stand. The technician was on time, efficient to complete the task and very accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Technician very competently completed the job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician came on time, respected our safety, explained what was needed and requested our input regarding the mounting of our TVs. We couldn’t have been more satisfied with the work that he completed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The best and fastest company around!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service & Very professional & Dependable! I will be recommending for sure. Thank you again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my 55" 4K TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and thorough about what was needed to hook up my TV, Dish, Blu-ray player and our Bose unit. Don't do it yourself, let the professionals handle it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home theater department was able to help me and set my allotment for TV installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very versatile tv wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quite easily and quickly. No problems with installation. Lots of extension and/or angle adjustments. I mounted an 80 inch Samsung and it worked very well. No problems or complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out within one day after I called. They were fast, friendly, efficient, and knowledgeable setting up my wall mount TV and soundbar. They showed me how to operate everything and cleaned up everything afterwards. Well worth the cost!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad made it painless to install our new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How nice it was to have the geek squad assist in equipment selection and installation. I highly recommend this service this was the most painless install i have ever experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were prompt, answered all my questions & above all did a great job mounting my television with wires hidden in the wall. All debris was removed, new console put in place & I couldn't be happier with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Jared Leonard.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent ( Jared Leonard) mounted TV and connected to other device. Very kind!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85 inch tv installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that did my installation was awesome..thank you very much appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, on time, very professional, mounted tv and Sony sound bar, connected all so it worked seamlessly, very pleased with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Brian and another associate) arrived on time. Were friendly and professional. Knew what to do and installed new TV in no time. Adjusted picture and sound to my liking and explained what he was doing. I had purchased a new wall mount as my current TV was so old, didn't know if old bracket would work. Brian checked it out and told me they could use old wall mount and I could return new one. He didn't take advantage of me when he easily could have and install the new one, but told me to take it back to store and get a refund!! Took away the TV box and all the styrofoam that came it with it. No mess anywhere when they left. Very pleasant gentlemen and worked very efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Sqaud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his partner did an amazing job. Fast and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie H

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service Team, very professional. Definitely will use again. Thank You !!! Best Buy and Geek Squad .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV & mount install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 young agents came To delivered the TV and mount. Put it up very neat and professional!! Excellent work and great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best squad ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested a Geek Squad team's help to hang a 98" TV. What a professional job! Everything was done on schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two men - 1 hour - 0 problem

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feb 13,2025 arrived on time 9 AM. They knew exactly what they were doing. Friendly and efficient. Wall mounted 65” TV and demonstrated leveling, tilt and turn for future cable access, wireless setup, sound adjustment, Cleaned up and took away all packing material. 5-star job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad came out they was very helpful and

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my TVs they are very helpful and knowledgeable and I want to give a special shout-out to Keith and Louise they did a good job of setting up my TV

    I would recommend this to a friend