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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad There Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new television and needed help with mounting to an existing mount. It turns out it was a great idea to have help because my previous Television mount was getting ready to crack the rest of the wall causing the mount to fall from the wall. Geek Squa was awesome and helpful there work comes highly recommended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks! Thanks Frank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad home theater techs assigned were phenomenal! I can’t thank them enough for all their help! It was a setup and they were were extremely professional. They were precise with measurements, cord running and drilling. Sincerely appreciate them cleaning up all the dust after the cutting into the wood panel was required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squared away and accurate. Terrific service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wearing booties and white gloves. The lead man, Kennan, was like a hospital technician. His helper was also squared away. I trusted their ability completely. They mounted a 65" TV on a Sanus wall mount perfectly centered in my media room. They cleaned up and even took the giant box away with them so it didn't have to go out in my garbage. They were so good, I bought a plan where they discount their services for further installations, which I just happen to want. TVs on walls are so cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the tech support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my TV, mounted it, connected my devices, showed me how to use my remote, helped me get the color, brightness and sound I desired and even helped me with an old iPod I was having trouble with. (Not in their job description) : ) They were on time, very friendly, respectful and took care of everything I needed. It was worth the money to not have to worry about everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Vince were right on time and did an excellent job installing our tv mount and soundbar mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and painless TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alejandro and Alex did an amazing job mounting my TV on the wall. Quick and efficient with no mess. Love geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and respectful installation. On time arrival.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and installed the tv mount exactly how it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing. They walked me through the process and asked questions to make sure I was happy with the placement of my television . They helped with the setup and everything. It was a wonderful experience. I’m planning on requesting the same team for my next install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond !!! Thanks again for the professionalism and great customer service ! They also came just in time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation was fast but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation on the 50” tv was fast however the full setting of the tv was not done since they don’t like too much the brand I purchased. They helped with some of it but I finished the rest. Other than that was great.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    98" T. V. Mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable with instructions, well experienced and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Money Spent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent! TV was mounted perfectly. He took so much time teaching this tech challenged person how to do all the features of a smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional and knowledgeable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job. Installation was efficiently done and cleaned up within the time they stated they would be done. I would recommend Geek Squad to everyone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Installation: Quick & Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my TV Wall Mount was not only efficient but also quick. She took great care with my flat screen and truly wanted me to be happy with it's placement. She was proficient with the equipment and even applied updates to my TV AND reprogramed my remote so I only had to utilize one. After all was installed, she cleaned up beautifully. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    4k!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv set up and installation was good, even awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these Guys!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, fast and efficient!! Installed the bracket and T.V. then helped with my WIFI set up...Fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and workers were quick and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hung tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad men that came to hang my 85 inch tv were great the technician was spot on to where to hang it perfectly straight and no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfectly. Knowledgeable, helpful & professional visit. Would use again and recommend to others.

    I would recommend this to a friend