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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 38,689 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were knowledgeable and personable setting up the system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professionals! On time and efficient. They installed my new TV a day before the Super Bowl, so i was able to watch Color, Cut, Calarity

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad Mounted & Set Up New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great decision to buy this mount at an affordable price. The Geek Squad did all the work and they were outstanding in setting up my new TVand mounting it on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I did three years ago was get total tech with Best Buy. They helped me throughout a hack by an ex friend and always there when stuff is not working.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an excellent job and even did more than expected. They made sure all the wires stayed hidden behind the TV once mounted on the wall. And then made sure I knew all the in's and out's with the remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installers of TV’s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional quality job. Attention to detail, training provided on new features. We are very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad I signed up for this. Got home delivery and installation. Also, bought another TV and got same quality service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Details mattered. Te positioned my existing wall mount professionally. Answered all questions. Exceptional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek squad ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my heck, the Geek squad! What a team of patient, knowledgeable, and helpful professionals. They did an expert job with the wall installation, and then stayed to help me with set-up, using features of the remote, and accessing my favorite channels. I am so grateful for their time!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nathan delivered and installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Nathan, delivered and installed my new TV and connected the devices that were viable. My DVD player is old and did not work so he looked up the SKU number at Best Buy so I will go in and purchase a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount on concrete wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech that installed the TV was very professional and extremely skilled.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job at install. Was patient, attentive and well knowledged.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and knowledgeable. They were on-time and very helpful in showing me how to work my new tv and sound system. I highly recommend the Geek Squad service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad delivery and installation = Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the bracket and mounted the TV in a very quick and efficient manner. They were well versed in their hardware and tech skills. Many thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    LG HDTV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service and customer service. Good level of expertise and patience when asked questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed TV mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV mount on the outside wall, installed the TV in less than an hour. Great service and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and installation of my new TV was wonderful. The Geek Guys are very efficient and knowledgeable of what they are doing. Taught me how to operate my new TV as well as my old receiver. They are the Best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest Service Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came out and were here before the appointment time but didn’t ring until our confirmed appointment. What took us three days to try to do it only took 20 mins for the techs! Very polite and helpful. I would recommend this service to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did an awesome job. Communication was effective and the tv was set yp perfectly. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so awesome!! The guys who came out to mount our TV were very nice and informative. The TV was mounted and ready in less than 30 minutes. I was amazed and happy and how great these guys were at installation. TV looks great above the fireplace!!

    I would recommend this to a friend