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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad To The Resuce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my home, mounted my television and explained all the features, warranties and more. A truly thorough experience and I'd recommend Best Buy for mounting again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    We’ll done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, hard/fast working, neat and everything done perfectly! Very pleased with all aspects of the installation process!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians, (David and Ricky), were very courteous and efficient, and they did an excellent job with the install and setup of my TV and mounting bracket

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was quick and efficient with mounting and installation of TV. They were able to provide extra cables to add to the enjoyment of the TV. Well done Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV in no time and couldn't be happier. It's very study on the wall and they got the placement of it perfect. Definitely worth the extra cost to have them install it instead of us messing it up!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, unpacked, installed mounts, mounted TV and programmed it, cleaned up and took away the trash, carefully, efficiently and were very courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick tv installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv over my fireplace successfully! They were quick and efficient, and everything worked perfectly when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad (Peter) installed TV on the wall perfectly, unfortunately we didn’t have the wireless cable box but he was kind enough to offer to come back!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installed exactly to our preferences!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered the TV, unpacked, and mounted the mount and TV to the wall, per our exact guidance. Very happy with the install service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV installed quickly but scratched my furniture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, installed the 49 inch TV quickly and with exact measurements to fit in my entertainment center hutch. the only issue is they scratched the wood surface of my entertainment center. not noticeable so not too upset about it. overall good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is excellent. Had new Insignia TV stand assembled, 65” Insignia TV mounted to the stand plus cable box. DVD player and VCR player hooked up. Installer Ed and helper could not have been more professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly, Knowledgeable, On-Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician Showed up early. He was very knowledgeable and quickly installed my Nest Doorbell Cam. Then, the Technician assisted me with loading the app on my phone, overall, I was extremely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took time to setup the TV and answered all the questions that I had for them and the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job installed our 77” LG tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco and his team did a great job installing our entire system. They had everything they needed on hand and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service; Love the picture quality! Will recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys are GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live alone or don't have anyone to help you with mounting a TV on a wall, these guys were so nice and professional. They went above and beyond what their installation requirements were. I would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my tv installed with Geek squad team. They did a amazing Job installing my tv and also setting up my tv as well. I’m very happy with the service they provided me today. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. They installed and set up our tv with ease. Very helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    relocation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing our new tv in family room,they took our old tv and installed it on dresser and programed the remote,since it was different than the one we used before.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv without a problem and without bothering me and asking questions. It’s very straight and it took them less than an hour to ge the job done.

    I would recommend this to a friend