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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 391 Showing 7,801-7,820 of 38,693 reviews
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. The colors are vibrant the picture is sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation on top of gas fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. The crew was very professional and went beyond requested service by passing ethernet cable through the wall. The best service I have received so far!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Setup was easy, quick and ready to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old tv from wall and mounted the new tv on the wall. Added all equipment and programmed remote for use. Cleaned up after install and replaced dresser I had moved out of the way before they arrived.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that my TV were great. The were right on time. The install of the TV , wall power kit, and the TV set up was fast. They cleaned everything up when they were done. Very pleased with intall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Used twice, both times wonderful installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charlie was excellent. Clean, accurate, precise. We just moved, and this was the 2nd time we used the Geek Squad. Both times (first installer was Alex), wonderful service, everything we needed. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad got the new TV up and running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got the new TV up and running. Installed on wall above fireplace. Charged extra for that, I got the charge refunded because I had already purchased the Geek Squad service package. Should not have had to do that in the first place.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Feel protected knowing trained professionals mounted the equipment for me. They were friendly, clean and truly cared about the job they did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. Mounted tv and showed me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben and his partner did a great job installing and explaining the new TV very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    HangAtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen came to my home, installed the tv wall mount, installed a amplified antenna to the tv, then expertly hung up my large screen TV. Very satisfied with the process and work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setting up our tv worked quickly and explained the features . It went much faster than I expected and he took away all the packaging. I was happy with the work that he did.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Awesome installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and knowledgeable of the products we purchased. They installed, configured and took the time to explain the new tv and sound bar system to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed the wall mount and tv on time and were very professional. I'm very happy with the results, the service is worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very quick and through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an amazing job mounting the TV and explaining everything in detail as they went along.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount switched out per tech recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred and Kris were great! After determining that wall mount we purchased wouldn't work with metal support beams behind wall, Fred suggested a different one. Luckily he had it on his truck. Installation was smooth and quick. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy with our new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 very nice guys came with our television. One of the men name was Chris. Set the TV just perfect. They kept my floors clean by putting on those funny booties & was happy to see that. Would recommend them to everyone we know. Thank you Gentlemen!!!.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and precise installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had calculated the position of the TV based on online recommendation but the Geek Squad told us that the recommended height wasn't good for a 77". we corrected our height and they were right.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Upsized TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and worked quickly while telling me what I needed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    We’ll done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, hard/fast working, neat and everything done perfectly! Very pleased with all aspects of the installation process!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly and got my tv on the wall in a matter of minutes. Definitely recommend being a total tech member.

    I would recommend this to a friend