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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 391 Showing 7,801-7,820 of 38,689 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came earlier than the time slot which was great. Got that big Tv up on the wall quickly and carefully and helped set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well worrh the money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toming. Quick service and they were clean and helpful when i had questions about the controler for the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and mounted my tv perfectly. He was courteous and extremely professional. I work with tools all the time n my job and I am very happy that I paid to have this done anyway. One less headache for me! :)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It Holds The Weight!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV Mount ~ It holds the weight of my New 85” Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lamar did an awesome job! Very pleased and thankful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with the installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the two gentlemen that installed the large Samson tv for us they were help full and answered all our questions so we felt at ease when they left

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was on-time and worked quickly but carefully. Very professional. Cleaned up after installation. Took plenty of time to explain the new set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick & flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon arrived on time, and finished removal of old 85 inch Samsung & Installed 85 inch Sony in less than an hour. He did this all by himself. He was careful, courteous, and efficient. They should pay hime more money.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The guys that installed my 82 inch TV did a great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my 82 inch TV did a great job they were very helpful they set up my stereo and all my control devices I was very angry with Best Buy and they changed my attitude

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very quick and through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an amazing job mounting the TV and explaining everything in detail as they went along.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    George happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they’d did do delivery install and hook up Jeremy and Richard were fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    best TV VALUE USING THE GEEK Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are masterful experienced and do not quit until the job is done and done correcrtly - Sort of Like : Do it Right the First Time so they don't have to spend more travel time in coming back because something not hooked up perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Tim and Brad Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our neighbors across the street had a fantastic experience with Geek Squad the beginning of this year. Our window was 8 am-noon. I got a call not long after 8 am from Agent Tim to let me know he would arrive in an hour. He was right on time, as was his partner Agent Brad. Professional, courteous, intelligent. Very helpful (and patient!!) with me and my questions. Gave detailed explanations on how they would do the work and mounting, made sure I sat in various spots in the room to be sure about where we wanted the tv mounted, height, etc. Prompt in doing their work, cleaned up after themselves. This experience with Geek Squad will have us coming back to Best Buy first for future electronic needs. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the TV mounting bracket and mounted the TV and hooked up wiring and the wires. They set the system and gave instructions on how to use the system. Very satisfied. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and friendly. Cleaned everything up if they made a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfectly. They set up the TV in no time and were extraordinarily friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived as scheduled, and took all safety precautions due to COVID 19. They were friendly and worked well together. The service was as expected and the technicians did a great job on the install overall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were very polite, neat and efficient. Also patient while explaining and setting up tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our huge flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation professionals were extremely helpful and knowledgeable about our new area. They assisted us with setting up everything for our 75 inch tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Friendly Geeks and Neat Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and on time. They worked quickly, informed me of any potential problems, and cleaned up after themselves. I highly recommend the tv installation. In fact I may have them hang another tv for me soon.

    I would recommend this to a friend