Customer Ratings & Reviews

Jesse was GREAT at installation and answering my questions.

These guys are awesome. This is the second time they have come to my house. With service like this, i won't go anywhere else.

The geek squad techs that took are of this project were great. They took care of mounting our new TV quickly and with great efficiency. They took great care to be safe in these days of Covid.

The Geek Squad team that came out to our home was very respectful with our home and wore facemask, and shoe covers. Thank you. I would have them come back out to our home for more tv mounting.

Arrived on time and mounted my new tv. Took time to make sure my internet connection was working with the tv and went over how to access/change features on tv.

Being a traditional cheapskate, I always try to DIY to save money. For what these guys charge and their expertise, I would recommend using them, because a big screen tv install is trickier than you think and it’s just not worth the hassle.

The geek squad mounted it above our fireplace-it looks great and works great and was a wonderful surprise for my husband from his kids

The agents mounted the TV and established all connections from my cable provider and old Boze sound system with no issues. They were even able to use the old mounting bracket, which saved me some money!

Austin is the best install person that we have ever had as Best Buy Total Tech members for years. He helped us to pick the correct mounting hardware, which is well made, and then he measured the wall for studs, did a perfect mounting, with assistance by Matthew. These two lads are a sterling example of skill sets needed to represent Geek Squad, and we appreciated the easy visit to "Git 'er Done !"

Geek Squad did a great job...removed the old 78 lb Plasma off my Sanus Mount on the wall, redid the hole pattern to line up with the new TV and mounted my new 77" OLED LG. No way did I want to chance damaging the screen, nor did have the means to get the TV home and at my age, why chance damaging it. They made all the hook ups and did some wire management. Showed us how to use the Smart features on the new TV. Removed all the packaging material....although I was tempted to put the big box out with the recycle material just to make my neighbor wish he had a big 77" OLED...he likes to brag! Geek Squad took all COVID precautions....and communicated clearly with us.

I thought the guys did a very good job mounting my tv and sound bar over my fireplace. They were very nice and accommodating.

Competent, professional crew. I could not have asked for a better result.

THESE GUYS CAME IN AND TOOK NO TIME SETTING-UP MY SET ON THE WALL, AND MAKING SURE CABLES WERE ROUTED RIGHT.(NO VISIBLE OBSTRUCTIONS). THEY LISTENED TO MY CONCERNS AND ANSWERED EACH ONE ACCORDINGLY!!!!. THANK YOU GEEK SQUAD!!

I am quiet pleased with the speed and hassle free manner, by which the geek squad reps where able to put up both the tv mount and tv on to the wall. The representative were both very friendly and professional!

The 83 inch tv was unpacked, mounted on the wall, and connected to my devices. The old one was taken to the garage. Everything was done in an efficient and friendly manner.

Although I asked for a Geek Squad delivery, a contract delivery person was dispatched to deliver and install the TV. Since I also asked for a hall-off of my old TV which was very large and heavy and needed two strong men, they only sent 1 person. I had informed the delivery customer service in several phone calls that it would require 2 strong men. We even had to re-schedule the delivery because the first delivery person was a single woman and could not of done the hall-away alone. I’m am very disappointed that no one read the customer service notes!

Beautiful installation. I am a bio-medical equipment tech by trade and can appreciate a high quality installation.

I can't begin to say enough great things about Scott Z. and the crew. In addition to SZ and his cohort, a manager ("Lovely" Lidia) and another supervisor were also present as they did an excellent job of mounting my new LG 55" screen to the wall, set up the initial programming and I was on my way. They were courteous, friendly (brave, clean and....sorry, that's the Boy Scouts :]) and even gave me several ideas on which way to go when I start to think about sound (soundbar, center speaker, A/V, integrated amp. etc). I was initially blown away by the $200 cost but in the end, it was worth every penny for the expertise and peace of mind. THANK YOU GEEK SQUAD.

Great team. They mounted one TV on the wall and both TVs were setup with the DVR and FHS. Very please, how professional and quickly they did their job. Very clean and neat setup. Bravo!!!

The agents wall mounted two TVs and two sound bars and made sure all components worked properly and remotes were synced. Answered all questions and spent the necessary time to get the job done right the first time.