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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 38,689 reviews
  • Rated 4 out of 5 stars

    Geek Squad performs again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and mounting was seamless. No problems whatsoever. It’s a little pricy, though, which is why I took off one star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installtion crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew were friendly and quick. They cleaned up after they were thru and explaned the workings of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super impressed with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was broken when it came out of the box. Geek Squad called me and came out same day with a new TV. Very impressed with the service. Met four different techs - they were all friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attentive to detail. The crew that I have hired for the last year is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek men did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that brought my 75in tv put it up and hooked everything up They were the best geek guys I have ever had So polite and very carful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, great communication and a stellar job taking care of our investment. The install agents treated my wife with respect and took the care as if they were at their own homes.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best squad ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested a Geek Squad team's help to hang a 98" TV. What a professional job! Everything was done on schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Good Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I’d put the TV up but I’ve been busy and just wanted to get the bracket and TV up. Glad I used the Geek Squad. Kind, fast and knew all the ends and outs of hocking up and setting up the Samsung QLED Smart TV I purchased. No stress setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't do it yourself- hire these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The communication, service, and precautions taken by the delivery crew were all top notch. They were in and out in less than 40 minutes and did even more than we paid for. We are so happy with the level of service

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expert Install at a High Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert performance. Kind, courteous and technically savvy. Very high priced.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team installed our new Samsung 75" ultra HD TV and new DVD player. They did a very neat and perfect installation of the TV. Connected and tested everything, and then spent 20 minutes showing us how to operate everything . Terrific and very personable service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy with mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service that Travis and his partner provided. They made the wiring behind our TV all invisible! And mounted our sound bar under the TV seamlessly. Very satisfied and would use them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    total teck install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these guy install and mount the new 86 TV best options is the total teck, for the free install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clean Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd tv we have used the Geek Squad services with. They do an excellent job, take the time to make sure you know how to use the product too. Will be using them again for my next tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and his partner did such a great job, so quick and easy. Anyone that needs a TV mounted, call them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome set up service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a terrific job mounting the items and setting up my streaming channels. They were very professional, friendly and competent.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Highly recommend the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He could not have been nicer and pleasant. He was quick, thorough and professional. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and professional employees, Thank you so much Wyatt and his coworker. They took my old TV and replaced with a new one. Cleaned after their mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "The Geek"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I firmly believe that the opportunity to purchase high-quality products and services is outstanding. The customer-friendly attitude is exceptional, and I highly recommend "The Geek" Sony - 75" Class BRAVIA XR X90L LED 4K UHD Smart Google TV. Purchase Date: 06/07/2024. TV/Display Setup & Mounting, 56” or Larger. Purchase Date: 06/07/2024.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hang wall tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Northern Satellite installers were excellent and professional. They are welcome here anytime.

    I would recommend this to a friend