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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 38,693 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable! Helpful and polite. Great at their jobs and explaining the setup process and the operation of the new tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    LG oled 65” E8 installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an LG 65” oled E8 from Best Buy and had them install it on the family room wall. Very courteous staff and installed patiently. Few hiccups in item arrival and delays as a result, but all went smoothly after item arrived.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    New Geek Squad Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are fantastic. Not only are they polite and professional but they explain and demonstrate everything. No rush, no mess no kidding....they are that good. Had to tip these guys; no doubt.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job mounting and connecting my tv and devices as well as showing me how to use it and giving advice on the type of tv service I need for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Kevin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installation went went well it was hung correctly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ankenynewcomers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First rate crew. Professional, knowledgeable and helpful in use of our new Samsung TV. Great guys.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a 3rd party that came out that works through best buy he did a great job on mounting my 48 inch c1 oled tv if you have total tech support get the premium instead of basic same price

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installation was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad install was done thoroughly and efficiently. I couldn’t be happier with my install and the professionalism of the team that did my service. And the finish product was say past my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the geek squad to install a tv. They were finished within 2 hrs of arriving at our home. They installed the power source, tv mount and mounted the tv. Also he made sure I was clear on the operations of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I attempted to mount his new 65" television. Ran into some problems so he called Best Buy to have them install. The gentlemen that arrived were very professional knowledgeable and courteous. They installed the unit quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team was very professional and did a Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed over the fireplace-wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted it above our fireplace-it looks great and works great and was a wonderful surprise for my husband from his kids

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend the geek squad to do your installation. Awesome team, polite, courteous, helpful, and resourceful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    10 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give my Geek Squad install team 10 stars! They were polite, professional and super fast! I was surprised just how quick the TV was mounted. It took more time to get everything plugged in then to mount and level the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast, friendly, and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my 75 inch TV rather quickly. I know the price is a little higher but it’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great mounting and hooking everything up, vert fast and cleaned up when done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to make this clear. The installation crew was great. The scheduling for the install was a nightmare. The night before installation we were given a time window of 2:00 to 4:00 pm. The morning of installation we were able to track the TV and the crew. ETA was 2:15. At 9:20am we received a text that our crew would be here at 9:50am. This was now a big problem for our morning schedule. The crew knocked at the door at 9:50am. They were embarrassed that they were there once they saw my information. Very stressful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of my new Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the agents did a phenomenal job mounting and setting up my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted on the wall. They connect my tv to dish network and WiFi. They also set up my dish network remote to work with the tv. They ran through how to operate the tv and answered all my question.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TV was very nicely done by Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very nice and friendly. Set up my mount and got TV set up and running nicely. Explained remote and even programed it to my TiVo remote so my wife and I both can control TV; each one having a remote.

    I would recommend this to a friend