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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job mounting the TV and making all of the connections. They were friendly and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Rules!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the mount was superior I was an audience to the procedure and I enjoyed their combined skill. Two Geek Squad members also brothers, worked with effortless simpatico.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wore protective footgear and masks, were friendly and professional, and cleaned up. My installation required install on a firewall with metal studs. The crew installed with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & MOUNT INSTALL!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my move to the new home, the team was on time and efficient with the TV mount install in the new home.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job with setup and making sire everything worked properly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I wanted to install the wires through my wall but the wall was not big enough. The installer explained everything and I understood. They did a great job installing my device.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A very good experience and I love my HG tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was done well and the agents explained whst was going on. I was very pleased with the service and am happy that I got the geek squad program,very happy with the result.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    timely and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and mounted the TV on a wall mounting I provided. He was thorough and had the installation complete in a efficient time frame. Quality of work was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent word by geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers set everything. Demonstrated how to use the tv. Were excellent on attaching holder to our wall. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    JCADS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home service was outstanding. The installation was a easy process. The company that came was J CADS Installation service and they was very professional and on time. Great choice best buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe an absolute MUST for a member of the Geek Squad to install & mount your TV & Sound. And Geek will give lesson on how to work devices & answer ?s. Priceless service for your investment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect install. Went exactly as planned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was not a normal one as the TV needed to be placed in a very special place, near the corner of the room. The two install guys unpacked my mounting bracket and installed it in a very short time and with perfect results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack from Best Buy has installed 2 wall mounted frame TV’s for us . He was very polite and knowledgeable . We could not ask for better service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad TV installation was so very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked to be a significant opportunity for injury if I tried to install this myself. Geek Squad saved me and made everything regarding my TV installation set up complete above and beyond my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert and professional services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional services provided. I especially like that the installers offer suggestions, which I always accept. Overall I am very happy with the work the Geek Squad does.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounted and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two individuals did a great job, explaining what needed to be done and how it was going to be accomplished. They kept the work neat and cleaned up after they were done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted and set up TV, cable and DVD pl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and set up the equipment with customer instructions. Gave some tips on our sound bar and options if we didn't like it. Didn't like it and followed their advice. Cleaned up after taking boxes and even vacuumed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took advantage of the add-on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a awesome job at installing this TV it is massive and after finally getting my mount in they came back to put on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing! They were quick, knowledgeable and made things go smoothly! They showed me how to operate everything and put my mind at ease.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The tech was really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech went above & beyond. He went out of his way , returned a second time to install a cable. My 88 year old mother has no clue when it comes to any technology, he quickly realized it and really stepped up.

    I would recommend this to a friend