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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent job mounting my 65' TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted my TV did an excellent job. They were in and out in less than an hour and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Let them do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have a brilliant handyman at home, the technical wizardry of the Geek Squad lives up to it's name. Only thing, I am demanding and it took an actual Geek Squad guy to do it perfectly well. Two other hires prior were dismal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did quick and complete job of setting up my old plasma tv in this new stand and answered my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed all my devices. Explained the "how tos" so that we nontechnical people could understand.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great with mounting my tv on the wall. The technician knew what they were doing and was quick on installing it and setting everything up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were outstanding. Installation was done professionally as well as quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job! They measured the wall to exactly center the TV. The best thing was that before leaving the disinfected everything with Lysol (Coronavirus time). Very polite and professional people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    mounting and set up in very short time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job fast and easy they arrived measured and mounting and set up in very short time

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rhe installer was pokite, knowledgeable and wfficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv mount installed by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount for my tv fits like a glove, it is wonderful for the price I paid for. Highly recommend it if you are looking for a great mount. Geek squad did an awesome job. Professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount on Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech person readily mounted the LG 48" TV on existing brackets and set it up to work with Internet. Reception and picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They made sure it was done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice job mounting the TV where I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    All around, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From point of sale through installation, great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team did an excellent job mounting my 70” TV and routing the cables through the wall. Super friendly, fast and the work looks incredible. Oh and you can’t beat the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very Helpful Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team assigned to us was awesome, very helpful with setting up our new TV and very knowledgeable with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professional & Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable and helpful team.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guess came around the time they told me and did a great job by making sure I was happy with everything. Gave good recommendations as well. Cleaned up pretty good as well. Wish they would be the ones that did all my installations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv without a problem and without bothering me and asking questions. It’s very straight and it took them less than an hour to ge the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 professionals that came out to install my Sony - 77" Class A9G MASTER Series OLED 4K UHD Smart Android TV and Legrand - In-Wall TV Power Kit did an excellent job. They were very professional. They answered any questions I had about the TV. They cleaned up after they were done and you would never know they have been their. The department that scheduled my install kept canceling the install date. I reached out to the store manager PK and the Regional manger Nelson. They took care of it. Thanks to them for making this purchase a good experience in the end.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of Wall Mount TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a member of the Geek Squad install a TV wall mount bracket to elevate my TV from the stand. The technician was on time, efficient to complete the task and very accommodating.

    I would recommend this to a friend