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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service/installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered, mounted and set up in no time at all, just the way I had imaged, with even better results than I ever expected! Geek Squad personnel were the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our New Sony TV along with an existing curve TV was mounted and connected flawlessly. Customer experience with these guys was impeccable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Totaltech is worth the money and pays for itself with only one installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did amazingly to mount my tv and were super fast and new whay they were doing!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team were very respectful , professional and did a great job. Wonderful choice you made making these men part of your teams! Thanks very much,

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Done quickly and high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very pleasant, professional and detail oriented

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super job, professional service and good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Knowledgeable and helped me with other wireless technical questions. Great work and good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and knowledgeable. Everything was great. And the area was left clean.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounted my 65 inch tv in my living room which has cathedral ceiling. Looks great

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Installed my TV on to the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside it being overpriced the ppl was amazing no issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installers did a excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted my TV and programmed my new remote control very quickly.I was very impressed with the job they did it was not easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time, was very efficient and professional. Our TV was nicely mounted on our kitchen wall in no time. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thwy were very friendly and awesome and gave us tips for future tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are the best at what they do !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job mounting my tv to my wall and he hooked everything correctly on the first try !! Geek squad did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service, Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JR and his crew provided excellent and professional service!! Thank you for transforming our family room to a killer theatre room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service bar none!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire purchase to set-up,was exceptional. My sales rep, Casey Hicks, provided superior customer service. He listened to what I wanted, then made recommendations. I ended up with an awesome mounted tv, sound bar, DVD player, and they set up everything with my cable box. The Geek Squad was Nick & Dallas. I just need to hit one button to get it going. I love, love, love it! Casey, Nick & Dallas are examples of how to treat a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, they were professional and on time! I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear dresser top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wall mount with no cords hanging. Also, makes room for décor on the dresser.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job. They were careful and quick. Also took safety Covid-19 precautions. Will definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the TV fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall, quickly and safely!

    I would recommend this to a friend