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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Wall Mount Installation: Quick & Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my TV Wall Mount was not only efficient but also quick. She took great care with my flat screen and truly wanted me to be happy with it's placement. She was proficient with the equipment and even applied updates to my TV AND reprogramed my remote so I only had to utilize one. After all was installed, she cleaned up beautifully. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Vince were right on time and did an excellent job installing our tv mount and soundbar mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for your service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was worried that this could take longer than expected, because if I take the time to wall mount a tv you know its gonna take so long, but this was less than 45min. I'll never go back to wall mounting on my own again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and painless TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alejandro and Alex did an amazing job mounting my TV on the wall. Quick and efficient with no mess. Love geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squared away and accurate. Terrific service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wearing booties and white gloves. The lead man, Kennan, was like a hospital technician. His helper was also squared away. I trusted their ability completely. They mounted a 65" TV on a Sanus wall mount perfectly centered in my media room. They cleaned up and even took the giant box away with them so it didn't have to go out in my garbage. They were so good, I bought a plan where they discount their services for further installations, which I just happen to want. TVs on walls are so cool!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Done quickly and high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very pleasant, professional and detail oriented

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Installed my TV on to the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside it being overpriced the ppl was amazing no issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cancellation issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple appointments had to be rescheduled on geek squads behalf and mounting did not take place until a month later. However the technician that came to mount was on time and very efficient. Got everything all set up and cleaned and less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Totaltech is worth the money and pays for itself with only one installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did amazingly to mount my tv and were super fast and new whay they were doing!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was worth every dollar. Joe and Yadiel were great! They were professional, yet friendly. They were also very knowledgeable and were able to patiently explain the tv and remote functions. Thanks Geek Squad from Best Buy’s!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation was fast but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation on the 50” tv was fast however the full setting of the tv was not done since they don’t like too much the brand I purchased. They helped with some of it but I finished the rest. Other than that was great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Money Spent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent! TV was mounted perfectly. He took so much time teaching this tech challenged person how to do all the features of a smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional and knowledgeable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job. Installation was efficiently done and cleaned up within the time they stated they would be done. I would recommend Geek Squad to everyone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thwy were very friendly and awesome and gave us tips for future tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hung tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad men that came to hang my 85 inch tv were great the technician was spot on to where to hang it perfectly straight and no mess

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounted my 65 inch tv in my living room which has cathedral ceiling. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Tech Was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech was great! He was very knowledgeable and recommended the larger TV wall mount than the one I ordered. He installed my 50” Toshiba Fire TV I just purchased at Best Buy with the TV wall mount. He was very honest and excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the TV fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall, quickly and safely!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our New Sony TV along with an existing curve TV was mounted and connected flawlessly. Customer experience with these guys was impeccable.

    I would recommend this to a friend