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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 38,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    65” LG C2 OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed the mount and tv quick and easy. I had a great experience and would hire them to install again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV QM7K upgade rental quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 4 QM7Kk TV for a short term rental. Giving our guest a better experience and would recomend other rentals to upgrade their TV also.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on time, delivered, mounted and setup the tv, even in the pandemic. They took extra precaution and practiced safe distancing, wore masks and still were very friendly and fast. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, knowledgeable, efficient, and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers unboxed and removed old tv from mount. And installed new one and programmed everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install 86" LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed by Geek Squad team. Team was friendly and worked well together safely. Installation went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new tv and got it all set up. They were very professional and friendly and asked me if everything look good. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very versatile tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quite easily and quickly. No problems with installation. Lots of extension and/or angle adjustments. I mounted an 80 inch Samsung and it worked very well. No problems or complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Technician very competently completed the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician came on time, respected our safety, explained what was needed and requested our input regarding the mounting of our TVs. We couldn’t have been more satisfied with the work that he completed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George and his boss did a great job installing my wall mount and tv. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    moving tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys showed up on time great job moving living room tv to bedroom and wall mounting it is very vewable from whole room

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    looks great - no worries

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted the tv in my bedroom. wanted to make sure the hight was perfect for us and made some suggestions on setup. they connected the apple tv and hid the wires completely. better than expected and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marooned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anybody that will come to Richland and actually perform a service is alright with me. We appreciate ya’ll out here in the Boonies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Installation service was done very professionally. I like the way they explained everything they are doing. Helped in setting up the speakers and aligned the TV very well. Hats off to their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Brian and another associate) arrived on time. Were friendly and professional. Knew what to do and installed new TV in no time. Adjusted picture and sound to my liking and explained what he was doing. I had purchased a new wall mount as my current TV was so old, didn't know if old bracket would work. Brian checked it out and told me they could use old wall mount and I could return new one. He didn't take advantage of me when he easily could have and install the new one, but told me to take it back to store and get a refund!! Took away the TV box and all the styrofoam that came it with it. No mess anywhere when they left. Very pleasant gentlemen and worked very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to set up my new TV were outstanding- one male, one female- sorry I don't remember their names. They came at the time promised, set up my TV easily and very carefully, and connected my cable and DVD player, and showed me how to work things that were new making sure they answered all my questions. They removed my old TV for recycling and took out all trash. I didn't have to do anything! They were the nicest and the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tee did a great job. I would highly recommend using Geek Squad for installation of a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were excellent!! Took care of the mounting and showed the features of the TV and the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Customer service is horrible!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that arrived at our home was fabulous! He did a great job. The problem that we have is we used a different credit card to pay for the electrical box and the wrong card was charged. Not only was the incorrect card charged but the amount that was charged was doubled. I tried contacting customer service and it was a complete nightmare when I finally got someone on the phone after waiting for over an hour the person barely spoke english and told me that the charge was for approximately $100 when in fact it was $200. He had no clue what I was talking about. I got no where with him so I had no choice but had to disoute the charge with Chase bank.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mont and TV review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount was spot on. Right on time. Friendly and went over all the functions of the TV. Would highly recommend!

    I would recommend this to a friend