Customer Ratings & Reviews

I love the Geeks. They hung all my TV's and they look great. They are very neat and they do not leave a drop of litter in your home. They clean up good after themselves.

Agents were on time and installed mount and TV in timely manner. Setup necessary connections and Roku Streamer. Cleaned up and took box, etc. on our request. Very personable during the entire time.

Crew was professional and respectful. Removed old TV and mounted new TV without difficulty. Cleaned up afterwards and hauled off old TV.

The Geek Squad was very professional. They made sure the TV was mounted correctly and that I understood how to set up my TV.

Team installed and readied Apple TV and wall mounted a 55 in TV. They were efficient, helpful, friendly. Great job!

Excellent Service - Came in setup Tv Made sure everything was setup as we requested Answered All Questions

I probably could have mounted the new TV myself, but after watching how fast the Geek Squad got it done I knew I made the right choice. Very professional, they came in made a quick assessment and had the TV up in no time.

Thae wall mount was installed fast and no mess, tv attached where I wanted it placed, all packing was removed and all devices set up

The Sanus mount was well made and went up easy and solid mounting with smooth action to angle or tilt. The Geek squad installed quickly and easily.

The agents were able to use my existing TV mount and installed the new TV and set up all the connections.

I previously reviewed the process for scheduling delivery and installation of 2 LG TVs purchased in early December 2020 one of which was a Christmas gift. Unfortunately, the gift was delivered two weeks later than originally desired and I just picked up the smaller (50") TV and mounted it myself. The scheduling and delivery aspect was a miserable and poorly managed process. In contrast the installation was well done in a timely, courteous and efficient manner. The Geek Squad Technicians were courteous, programmed and connected the unit to the other components ( 4K LG Disc Player and sound bar) and moved the old TV. The units themselves seem to be high quality and a good value. Just don't trust Best Buy's initial online scheduling and start the process much earlier than you think you should need to given their limited number of delivery/install slots and archaic scheduling system.

The agents were friendly and professional. They took their time and made sure the tv was straight and up to my particular standards.:) It was definitely worth the money!

On the day of delivery two men came in and quickly mounted and setup my new TV. I was told to use my Roku because the TV itself would be cumbersome and I am happy for this advise. I would not have been able to mount a TV this large on my own.

Exactly what i needed. Amazing value and picture. Camnot go wrong with this brand

The agent mounted the TV on the new mount, explained everything that he needed to do was very professional and very clean

The Geek Squad technicians were very professional when installing TV. Arrived on time, explained the features of TV, were patient explaining things to me and answering any questions I had.

Agents were very professional. Mounted tv and showed me how to use it.

I've mounted a few TV's in my day and while it's very doable, having the Total Tech membership is such a nice luxury when it comes to reaching out to Geek Squad for help, especially when it comes to something like mounting a 75" plasma TV. I didn't have to go through the hassle of calling up a buddy to lend a hand and all that goes into mounting it. I just called up Geek Squad, paid them $50 and 2 guys came out and popped the TV on the wall within an hour. One of them was named Thor as well so that was just a bonus. If you need this service done, for the price they can't be beat. Super professional and extremely efficient. Highly Recommended.

The techs brought my new TV with the wall mount, moved existing TV as planned. They taught me how to operate the new TV. Great service!

This is the second time that I used the Geek Squad to install a tv for me. He installed the tv on the wall, set up the remotes, and connected the satellite. The service is great. A very quick process.