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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 401 Showing 8,001-8,020 of 38,689 reviews
  • Rated 5 out of 5 stars

    Geek Squad worth the $, YES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a reason you want this service. William was amazing, and provided great service and much value add to the purchase and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dining room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ladies were professional and courtesy and helped me vision where i want tv mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad - bravo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely glad we hired the Geek Squad to properly install the wall mount and our new TV. No sense leaving this to chance. They showed up on time, did the work and were very professional. Bravo!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional & efficient & placed my tv on the wall perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that mounted our tv did a great job; he did a fantastic job on the mount and was very knowledgeable about set up of the tv and he was able to answer all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did quick and complete job of setting up my old plasma tv in this new stand and answered my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed our TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men were quick and very helpful in our TV installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure on tine neat professional showed us how to use it would use them again .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best, my installation was complete in record time, and they cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Knowledgeable and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that mounted the tv were on time, took time to not bring any dirt into the house, put on their shoe covers immediately, were efficient in their time management and professionally went through the setup after the mounting was done

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was on time, well done by professional staff

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was personable, quick and professional. He did a great job and was patient when I had him “move a little over” quite a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tee did a great job. I would highly recommend using Geek Squad for installation of a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Geek squad was on time and provided a quick installation of tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly and got my tv on the wall in a matter of minutes. Definitely recommend being a total tech member.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on-time and completed the job in a short time. They were effective in answering all questions and very courteous. Kudos to best buy Geek Squad. I would recommend this annual subscription to all my friends and associates.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid the extra money to have the BestBuy installation team come and install my son's new smart TV and full swivel mounting bracket and it was the best money spent. I didn't have to worry about getting someone to install it and they stand by their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, your service was fantastic. the guys that hung my tv was professional and very knowledgeable. Only if we had the professionalism from employees in other retail stores like you have, life would be great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sony 65 - OLED above our fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Sony 65 in OLED was mounted above our fireplace. The Geek Squad technicians were knowledgeable and professional. They did and excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had some "just OK" installation experiences with Best Buy, but this last installation experience was just perfect. The installers showed up on time, were neat and tidy during the job and with the clean-up, and went the extra mile to make sure the installation was perfect. I had an existing mount that was being reused. Rather than just slapping the new TV on the existing mount as-is, they noticed that the location of mount would result in the new TV being a little too high as compared with the TV being replaced. They took their time, removed the mount, reinstalled it at the better height, tested it and then hung the new TV. Once the new TV was installed, they waited for the updates to finish, made sure it was working properly, showed me how to use it, then left. So, they could have been in and out in 15 minutes, but instead took an hour and a half to do the job right. Very impressed.

    I would recommend this to a friend