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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad was very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived and got right to work. Had everything set up swiftly and correctly. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great mounting and hooking everything up, vert fast and cleaned up when done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient, helpful, and communicative throughout the instal. Super helpful and positive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Upsized TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and worked quickly while telling me what I needed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick went above and beyond in installing tv. Second time he has installed systems for me. Highly recommend him

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation. Excellent work in setting up my tv. Good job Geek squad team.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this Samsung TV. Mounting and ease of networking with apps is awesome. Prefer over LG. Geek squad (Carla) and crew are wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Agent was very polite and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was very polite and helpful in finding the right spot to mount the tv on the wall, he made sure everything was neat and cleaned up. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why install a huge 85 inch TV yourself and risk breaking it when these guys will come and install it. Totally worth the value to not risk breaking high value items.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad TV wall mounding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted my 60 inch TV was awesome. They were professional, answered all my questions politely. I would highly recommend Bestbuy to service your needs. Very happy with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV MOUNTED FAST AND WELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv so well I almost didn’t want to take it with me when I moved. The craftsmanship was undeniable. You could tell the person who installed this was born for this and only this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service and Products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are awesome! We had them to install TVs where normally I would but they did an excellent job, especially over the fireplace! Par Excellence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first to pay someone to install my TV, and expected some sub contracted service to do the work. However, I was pleasantly surprised to see 2 best buy employees show up. They immediately put on shoe coverings and got to work! They were very polite and knowledgeable and provided their input on where to mount the TV, but ultimately left the decision to me. Before I knew it, they were finished. Based on this experience, I'd definitely consider using this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. After discussion regarding an outlet that could have been in the way, the Tv was mounted precisely where we wanted. He also set up our apps for us. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Well worth the investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that delivered and installed my TV were very knowledgeable and friendly. They made sure to stay until we were able to understand and use all the options that were included on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to set up my new TV were outstanding- one male, one female- sorry I don't remember their names. They came at the time promised, set up my TV easily and very carefully, and connected my cable and DVD player, and showed me how to work things that were new making sure they answered all my questions. They removed my old TV for recycling and took out all trash. I didn't have to do anything! They were the nicest and the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were amazing. So professional and great advise on where to hang the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first wall mount TV and it turns out to be much more attractive and functional than I expected. It also freed up space on a desktop that has been cluttered for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable, showed on time, did their jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out was awesome. They showed up on time and installed two wall mounts without any issues. one of the installs was into a brick wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came in with my TV and installed it above the fireplace were professional, friendly, courteous, and the set up was done perfectly balanced, leveled and looking good. Great service!

    I would recommend this to a friend