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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 403 Showing 8,041-8,060 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Sqaud is professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people you sent to install my TV were very professional and competent. I would happily have them come back to perform more work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new TV for a bedroom and decided to have Total Tech come out and mount the TV on the wall. They said everything up hit the Warriors zip tied the wires and took care of this much faster than we would have. I would recommend this service to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Service was fantastic. Wesley and team were professional, knowledgeable and had great suggestions. They were efficient and fast,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out how good the installation was is when we moved from the house where the TV was installed. Could not get the bracket down it was so secured to the wall. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed TV and hung on wall whete we wanted. A professional installation. Glad we had this service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    The project went well. Very happy with insulation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional and after coming out to our home on four trips getting it all installed and we were delayed for months due to COVID-19. We Final was able to get the project scheduled and all installed after the long delay on the project. Great Job Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Correct mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First mount sold by store would not allow the tv to set upright. Never told about a better mount. After poor review the Geek squad remounted the tv using this mount. It is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Swift, Efficient, & Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected it to the library's Wi-Fi. They were swift, efficient, and polite. If you can afford it, I definitely recommend Geek Squad to mount and connect your TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were excellent!! Took care of the mounting and showed the features of the TV and the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some miscommunication on my part the installers arrived at the end of the day instead of scheduled morning time. Bu t hey completed the job rather than reschedule. Appreciated that.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    5 Stars for the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bravo Geek Squad! You guys are the best and THANK YOU! I'm loving my 65 inch mounted on my living room wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were outstanding. Installation was done professionally as well as quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Service Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Knowledgable they took care of all of the set up perfectly. Showed me how to use the new TV and gave me tips on what apps to get and just a pleasure ... Even took away the empty box

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps were fast and efficient. They took the time after installation to show us how to operate all devices and were patient in answering our questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tee did a great job. I would highly recommend using Geek Squad for installation of a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad were amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was outstanding. They connected my devices and made sure I knew how to work everything. They were very polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very polite.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted the tv and explained the wall mount and how to use it. This was the second time I had had Geek Squad out here to mount a tv. the first tv did not work so they had to take it back. This one works.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv set up was excellent. The technicians were very helpful and knowledgeable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers that came to house were fantastic. Very polite and professional and got the job done quickly. One of the best experiences I've had with an in home service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time, install the TV and TV mount, pleasant and helpful and removed all trash before leaving. Very happy with

    I would recommend this to a friend