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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    A perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the installation of my TV. The installer arrived on time, and was courteous and efficient! It was a positive experience from start to finish!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Should Be Proud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was excellent. The work was perfect and his professional manner was without peer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great, I am getting too old to be doing all of this stuff. They came out and were very professional they put up 2 tv's and made it look easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thae wall mount was installed fast and no mess, tv attached where I wanted it placed, all packing was removed and all devices set up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $200 to have the TV mounted, installed, and I thought hooked to my devices. Apparently a sound bar and sub do not count because there was an extra $50 charge for that. That was not mentioned prior to the installation even though I told them a head of time what all I had to hook up. Also kept telling me how crappy my mounting bracket was and trying to get me to buy theres even though I've used this brand for years. Granted this is a much larger TV, but the bracket is rated for it. My installers were knowledgeable and friendly however. They explained things as they were going and made sure to show me how everything worked. If something goes wrong in the next few years it could come in handy. If you know what you're doing probably just do the work yourself and save the money, unless you want the protection plan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different installs. Both times, the agents were on time. Both did a good job, but the second installer used his drill to roughly putting in the lag bolt, causing the drywall to buckle some.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great attention to detail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 geek squad agent mounted my tv within an hour. And they also help moved and set up my old tv to a different room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of getting the TV installed and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Our Three T.V.s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks delivered my three T.V.s and installed them on three of our walls. They connected them to the internet and gave us instructions on how to use them. One did not work properly. We call them back. They brought a new T.V. and installed it the following day. It worked great. These guys know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service was worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and setup service from The Geek Squad was super. They explained everything, got my input on how I wanted the settings, asked how we use the tv and streaming devices, and took care of everything from tying up the cords to carefully removing the old screen and packaging. Friendly, fun, worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a wonderful job, installing my wa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quiet pleased with the speed and hassle free manner, by which the geek squad reps where able to put up both the tv mount and tv on to the wall. The representative were both very friendly and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was professional and respectful. Removed old TV and mounted new TV without difficulty. Cleaned up afterwards and hauled off old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wonderful service from Dave and Daniel . They were great.e efficient, clean, and precise. I would ask for them if you were having anything installed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted and hung in no time flat. I like the tv having over fire place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount went up so quickly and easily. It has been perfect. The Geek Squad makes it look so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, speed and to my specifications/needs in hanging a LG OLED CX77, and routing cables through wall plates as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys that came here!!!! They were friendly, fast , and knowledgeable ... they made great recommendations and all the equipment is set up nice ... they did a wonderful job.. I am very happy

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time, polite, careful, and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure on tine neat professional showed us how to use it would use them again .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mounted two TVs and two sound bars and made sure all components worked properly and remotes were synced. Answered all questions and spent the necessary time to get the job done right the first time.

    I would recommend this to a friend