Customer Ratings & Reviews

The agents connected all my devices and showed me how to work it properly. Great group

The installation went smooth and the techs clean up after all work was completed, they were excellent and very professional.

Geek Squad agent polite and courteous. Installation did not take long and cleaned up area before leaving. He also took box and all packing materials tv came in. Agent hooked tv up to cable TV and showed us how to search and find channels/shows/apps.

The agents were there on time, mounted the tv - went the extra mile to make sure it was a professional job - it looks great and they even cleaned up after themselves. They were very nice and I would very much recommend them for any install

Excellent service and installation. Team was on time, courteous. Walked us through operation and left when all systems were operational. Same Team installed TV, sound system. Appreciated having same expertise return for installation.

They were very courteous, answered all my questions and cleaned up. They made everything was fully operational and I was comfortable before they left and how to get a hold of them if I had any issues later. Very pleased with their service.

They were excellent, very helpful and kind. Could not mount my living room tv too big for the wall. They did my bedroom one.

The installation was quick even mounting onto a concrete wall. The agents were very clean and practiced good covid protocols. After installation everything was connected as needed and agent provided good directions.

The installers took down my old tv and installed the new one in under an hour. They were professional and all business.

I believe his name was Josh. He was extremely professional and knowledgeable. Also, had some great suggestions for some other tech issues that I have. Some of the best in home service I've gotten.

Installation by the Geek Squad was quick and efficient. The team members were knowledgeable and personable. Very pleased with this service.

The agent mounted our TV and connected all devices and patiently reviewed how to operate the controls.

Love the service for Geek squad! They were very helpful, timely, and efficient!

Justin was our geek squad technician. I had read bad reviews about the Morehead city Best Buy. I live in Raleigh but have a second home in Atlantic Beach. I was extremely pleased with the in-store service helping select my television, Chris assistant manager helped me. My install by Justin geek squad was excellent!!! Fast, efficient, and explained functions on both TVs installed. I bought the wrong wall mount for one of the televisions and Justin had a better one on the truck. Justin also recommended and set up eero mesh network for my existing Internet and got that functioning better. He recommended the best Roku streaming device for a third older television that I went back to the store and purchased. I could not be happier with my service.

I purchased "Total Tech Support" from Best Buy for a new home and it has paid for itself over and over again. The products are best in class and price and the install perfect, no regrets!

Agents mounted mine did a fantastic job. Couldn't ask for a better couple of guys

The personnel were on time, very personable and friendly and quickly and efficiently installed the tv. Couldn't be happier with the service.

Hi, Our tv was installed by two great installers. They were friendly and wore all the proper PPE. One even hooked up our Roku so that the wiring would not show. These installers deserve a raise and extra vacation days!!! JB

Quick and easy. Set up and mounted my outdoor tv. Great service and quality install.

They did a very good job hocking up my Tv. But when it came to hooking up my receiver. They did it really fast and although they ask me if I had any questions, I didn't really know what to ask. After they left I had to figure out how to program other stuff myself. But overall they did ok.