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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great installation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually hang and wire high / low voltage myself, because i am picky. BB intallers were very professional, careful, courteous and quick. Very happy with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wouldn'T have it any other way.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fantastic job of mounting and connect the TV to an already existing sound system. Their expertise and professionalism were top notch. Highly recommend them for any large TV install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guys installing the mount and tv. I would highly recommend best buy to a lot of people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geeks were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geeks who installed our new TV were the best. Very careful, Helpful and polite! I was very happy to have them in our house. You are extremely fortunate to have them as employees.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Painless Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team, led by Kyle, did a professional job. He kept us informed of what he was doing and how long it would take all along the way. My highest recommendation to this team!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent job hanging my tv, connecting everything, and making sure everything was working properly before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was fantastic. We would be happy to have either of those two guys do anything in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony TV sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the geek squad did a beautiful job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was very professional. Did a neat job and clean up. He took the time to walk me through the set up of the TV, which I purchased at the same time as the installation. Highly recommend their services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my TV went smoothly and quickly. My old TV was moved upstairs. My old TV was scheduled for removal. All went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    U8K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast install. Good communication. Took away packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I used to have a t.v. on the wall except it was sm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm delighted with my 65 inch Roku smart t.v, all channels look very clear, the colors for all programs are awesome, amazing & outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t mount my tv yet but I used geek squad for 3 more TVs in our house and their service is excellent. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install on patio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on hanging the tv. It was on an outside wall and was a little tricky but they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks are golden!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and knowledgeable. I was confident that the installation would be correct.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad for the quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did my install were great. Very fast, Very nice. Very professional. My TV was perfectly mounted. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my tv quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt and couteous. The mount was easy and he helped me set up with app downloads as well. So happy I didn't try it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job.. in and out in under an hour…the two gentlemen introduced themselves and they made sure I new how to work my new tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quality Bose connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameron did an excellent job of explaining the subtle techniques and procedures for the quirky Bose system. Fast and efficient. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up looked at the space and tv and did some measuring and that was pretty much it. Once they measured they drilled a few holes and mounted the tv and they cleaned up afterward. Fast and professional.

    I would recommend this to a friend