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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Sqaud is professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people you sent to install my TV were very professional and competent. I would happily have them come back to perform more work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Jim Bishof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted the TV was very helpfull and made sure i under stood how it all worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time, install the TV and TV mount, pleasant and helpful and removed all trash before leaving. Very happy with

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install a hooked up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job, hooking up my TV to the sound bar, very neat, and in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was awesome. Mauricio and Andrew were very knowledgeable and professional. Setup and mounted my 70in TV and it looks great. This team is awesome and saved me a lot of time and frustration

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Did There Thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv perfect. Full motion bracket with a big tv as well. They did excellent

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    My geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best, professional, fast, and very nice. They went above and beyond

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Use the squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a traditional cheapskate, I always try to DIY to save money. For what these guys charge and their expertise, I would recommend using them, because a big screen tv install is trickier than you think and it’s just not worth the hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ver fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew installed the TV carefully and perfectly. He is very knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and efficient. They mounted the tv and helped get everything connected and the remotes working.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my new 65 inch TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. They knew what to do and did it quickly and perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Saved my saturday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying for a weekend to get the tv straight. Called the geek squad to come out and fix it. So glad i did. They were in and in under two hours after mounting two 75 inch tvs. Courtesy friendly. Already have them doing more

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    SERVICE NOT GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nightmare trying to get this installation done. Set it up in Nov. on the day of purchase to be 12/17, they no showed, didn't call. On the phone trying to get scheduled, supposed to be next day. Nope, then I went to store ...manager got things in motion!!! Got a call and she said next available would be 01/08 and she'd give me a $50 gift card for the troubles, told her that was an insult, to keep her card, I'd have to cancel whole thing...then all of a sudden I was given a slot the next Fri. These guys showed up and did a good job, came from Buffalo (telephone installation co) I'm not happy with BB for this and buying a printer that doesn't work...wanted me to pay $100 to have a geek come to house to do better work than one over the phone. called Epson, then can't fix either. Guess I'm taking that back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are professional, patient, knowledgeable. They handled the surroundings with great care.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in and quickly mounted the bracket to the wall and the TV to the bracket. Tested everything. Finished with a clean up and checked to see that we were satisfied. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members that came to.my home were respectful and kind. The tool great care to explain the tvs features to me and position the tv where it would be best for viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! I made a template of where to put the TV and the process went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very professional and knowledgeable. They completed the job in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they cannot connect all my devices to the new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No they could not connect all my devices because I was sold a TV that could not connect to all my devices even though the time of sale they said I’d be all set and I’d be good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert and professional services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional services provided. I especially like that the installers offer suggestions, which I always accept. Overall I am very happy with the work the Geek Squad does.

    I would recommend this to a friend