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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 38,689 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fine Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians had to dismount our old flat screen TV from its place on the TV stand and mount up the new one. All done without a hitch!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very Helpful Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team assigned to us was awesome, very helpful with setting up our new TV and very knowledgeable with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv to an existing mounting device without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV & mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 young agents came To delivered the TV and mount. Put it up very neat and professional!! Excellent work and great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install by Geeks Strongly recommended as long as Geeks come to do job. Do not recommend 3rd party folks because they had no clue what they were going to do.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great, knowledgeable and very help with setting up the Samsung Frame TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had excellent service as always. Tech did a great job installing my tv mount and tv on it. I have steel studs and he had no problems getting thru them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Came hung tv with care. Took the mess! In 30 minutes or less. Executed excellently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and carefully changed out the old tv for the new 65 Sony Bravia. Patiently answered all our questions about different functions etc.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job from skilled techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous as I had a non-standard installation, but the techs did a great job. Very respectful of my property too. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was knowledgable and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hayden did a fabulous job. Polite. Responsive. Fast. He trained me well and showed off all the features. Tanner assisted and was equally helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable! Helpful and polite. Great at their jobs and explaining the setup process and the operation of the new tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Concerned and disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two things I was disappointed with the installation. The first is that the installation technicians took my packaging box with them after I asked them not to. They initially put the box behind my sofa and when they left I didn’t notice that they took it with them. I really wanted it for future transportation purposes. The second issue was that the technicians didn’t start the mounting screws by hand before they used an impact drill to speed the tightening of the screws, which I question if using an impact drill is a good idea. Hopefully, when I upgrade this product in the future the screws and internal nuts aren’t cross threaded. My trust and excitement disengaged my reasoning and responsibility.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents figured out how to use my current wall mount. They were wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    5 Stars for the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bravo Geek Squad! You guys are the best and THANK YOU! I'm loving my 65 inch mounted on my living room wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional job installing tv and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the guys did a very good job mounting my tv and sound bar over my fireplace. They were very nice and accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and extremely knowledgeable! Very professional as well!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did a great job they put up the tv perfectly and were very nice

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Successful delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Quick. Did exactly what I hoped and asked for. Connect, set up, and works. Removed the box and packing material. And a short conversation about old movies!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. This is the second time they have come to my house. With service like this, i won't go anywhere else.

    I would recommend this to a friend