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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job summarizing usage and other details.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable about installation and operation of unit. He noticed a potential opportunity with planned installation location and provided helpful suggestions and feedback on relocating.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in home delivery and installation. On time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyCustomer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional service I've used many times. They even assisted in tidying up and tying cords and offered to assist in setting up services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the screen exactly where it was to go. They explained what they were doing and adjusted it to our liking. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as usual. Moved my tv from one floor to another and mounted it on a new wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was amazing. Punctual, professional and extremely precise with the tv and speaker installs. They went above and beyond making sure everything was set up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was two agents came to mount our tv. They were very professional and courtesy. Within 30 minutes, they mount our new tv to the wall. They did not made any mess and clean after they are done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent. Had an issue with the soundbar and my existing mount. We worked out a solution and they came back and finished it. They were respectful of my home and privacy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad instslled my tv quicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv,made sure everything was working properly and also madd sure wr were satisfied before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad dismounted and temounted my large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a dismount and a remount of a large TV. All of the technicians did an excellent job, and they did it very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back on track they installed a wall mount 65in and installed a ceiling mount 65 in delivered them and installed the surround sound system also, thanks Geek squad you are still on top.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV changeout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A thorough job well done. Previous tv was removed and new tv mounted properly on me stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guys were quick and efficient, mounted the TV no problem and were nice people.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Henry from Geek Squad was great installing my Sony 65” tv. He was very quick and efficient. Definitely recommend using Henry.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the handiest person, so went ahead and paid Best Buy to mount my TV. I didn't want to do a poor job myself and risk breaking my new TV. It was worth the price! The technician showed up on time and he did a fantastic job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy agents put my tv on the wall and connected it to all of my accounts. I was so happy that this was all handled for me as it would have taken me ages to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    FAst, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF you really want your tv mounted to the wall, have geek squad do it! They are excellent!! IN the time it would have taken me to open the boxes and read the directions, they were done and gone! They are worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents not only mounted our TV and crafted the entire unit - cables, lines, etc. - into a well-designed whole, they also took time to provide overview of the features and answered lots of questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sit and watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I had to do is watch while the experts mounted my new TV and connected it to my DirecTV, Onkyo Receiver, Blue Ray Player and when they were finished theyet showed be how to operate everything. Can't be beat for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, professional service. Cleaned snd installed tv as it should be done (cable installer has done messy job)

    I would recommend this to a friend