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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Superstars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and considerate. They arrived earlier than expected and clearly explained all steps of the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation occurred on the agreed upon date. The installer arrived on time, quickly installed and setup the tv and Wall Mount, cleaned up his work, and introduced me to tv’s features. Things could not have gone better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Geek Squad. Efficient and pleasant in doing their work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was just awesome. They problem solved, connected, made sure it worked, double checked, and made sure we could use it effectively. We can't say enough about the positive experience we had with the team.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents delivered, mounted and installed this TV, and did the setup and patiently explained things to us. We were very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates communicated early, arrived on time for the appointment, very courteous, they hung the bracket and then the television. It’s beautiful. Professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did an excellent job of installing my TV and doing wire management. Very professional and very neat and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Decision Made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have saved money by going through Craigslist, but spending the extra money to have best buy mointmy tv was the best decision ever! It went smoothly and quick. These guys know what they were doing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent, efficient, very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv mount, mounted the tv, and walked me through the Amazon setup process. Both were extremely polite, friendly, professional and highly efficient. Couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the geek squad made this the single most enjoys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    how many times can I tell you that the installa5tion was perfect, the tv is working

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the mount, mounted the TV, and connected all our devices quickly and professionally. He used all the safety protocols and made us feel very safe and comfortable. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television Hanger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad serviceman hung my television, he did a fantastic job was clean and did it in no time

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and very professional. They could not be more helpful when setting up the TV and explaining everything. Cleaned up the mess and did not leave until they were sure I was confident in using my new tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came and installed my tv were in and out in 15 minutes! I am so pleased with the result!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and fast. They set up our 65’ Samsung with the most care and accuracy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome instao

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to install the TV and mount it to the wall did great. Helped set up the PS4 and sound bar, WiFi. All has been working great. Loved the work done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    George happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they’d did do delivery install and hook up Jeremy and Richard were fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value for the money. Easy to install and the menu guide is easy. The Samsung app built into the tv has many additional movies as well at no extra charge. You should get a soundbar. Geek squad did a great job but is pricey. If you are handy I am sure you could hang it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Agent installed my tv in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting my tv on the wall. He made sure all were safe and secure. Before leaving made sure all stations worked. Very helpful and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional, and very neat service by technicians who were very knowledgeable and answered all my questions and concerns.

    I would recommend this to a friend