Customer Ratings & Reviews

They make sure it connected in my internet and show me how to use the tv.good service

came in, did their thing. took the packing trash with them. knew their stuff!

The folks that came and installed my tv were in and out in 15 minutes! I am so pleased with the result!

The installers were professional and fast. They set up our 65’ Samsung with the most care and accuracy.

The Geek Squad that we had were OUTSTANDING!!Aaron was truly knowledgeable, kind and explained everything he was doing getting it all set up for us. He was a great teacher!

Arrival time was kept up to date. Once here listened to our needs and fulfilled as best as possible. Very helpful. One glitch and call back immediately accursed and helped solve issue. Both Jeremy and Dave very professional.

Easy install the squad person very efficient and explained everything

The guys who mounted my TV were personable and tried to and tried to help I had just moved and I requested that all my devices be linked. All they had to do was mount the back part of the mount on the wall because the other part of the mount was still attached to the TV. It took them about 30 minutes and I was charged $200 and I am a Total Tech member. The previous TV was still under warranty and fortunately they saw the line in the TV and scheduled it for repair. When the gentleman came to mount the new TV. He was able to sync the devices in 15 minutes. He discovered that these two old ladies were using the wrong password. Mind you, I was charged $80. Why? I thought they provided total tech members with technical support. They solved the simple password problem and we were good to go. Really! Eighty dollars? So many things occurred on my total tech membership. I just bought a new laptop in September and have yet to receive the case I purchased but was not in stock. I used to love Geek Squad but I was never charged an arm and a leg for services and they yet we know longer her good service. I understand the associates are not to blame, corporate it. They changed total Tech much to the dismay of it customers because it simply did not matter what they thought. Corporations must make all the money and I must pay for them. I am so utterly disappointed!

Excellent job. Service was fantastic. Wesley and team were professional, knowledgeable and had great suggestions. They were efficient and fast,

Brandon and Tre were very professional and provided excellent customer service when mounting my TVs.

They did a great job on hanging the tv. It was on an outside wall and was a little tricky but they did a great job.

The agents notified me half hour before they arrived. They very courteous and did an excellent job mounting the TV and installing the in wall mounting kit. NO WIRES! and NO MESS. Would definitely recommend them.

Geek Squad Came hung tv with care. Took the mess! In 30 minutes or less. Executed excellently!

The technicians mounted my tv and connected all the devices that was purchased.

Job well done. Brought the 75” TV home , installed it neatly, powered it on, demonstrated the various connection options. Connected Receiver and Roku and made sure everything worked. Took the box and left with no mess install.

Excellent service went above and beyond what was expected

It was fantastic to have Best Buy deliver and install the TV for me, especially when it would be difficult to load, carry, and install alone.

I bought a mount for my mother who is 72. The geek squad guys showed up on time and she was thrilled with every aspect of their service. Geek squad is a great service when you need to make sure things go well for loved ones who live in another city.

The geek squad tv mounting service was amazing. I bought it to give myself piece of mind and am so happy I did. The 2 guys that showed up were polite and on time they were fast and amazing. I would recommend them to my mom

I haven’t mount my tv yet but I used geek squad for 3 more TVs in our house and their service is excellent. Thank you!