Customer Ratings & Reviews

Professionally installed and assistance in setting up existing system.

Chris from the Geek squad was fantastic. Mounted the bracket installed the TV and explained the new remote. Super professional and extremely neat. Could not have provided better service.

The team was very prompt, helpful, courteous, professional and friendly. Don't know that I could have asked for much more. This is the second time that I have purchased Geek Squad in-home services and I have absolutely no complaints about either time.

The Geek Squad installers unboxed and removed old tv from mount. And installed new one and programmed everything.

TV was installed by Geek Squad team. Team was friendly and worked well together safely. Installation went well.

The tech arrived on time and installed TV, sound bar quickly, cleaned up packaging and instructed me about use of TV.

The agent uninstalled the defective TV and reinstalled it perfectly! Third time is the charm!

Best Buy installed the mount and tv quick and easy. I had a great experience and would hire them to install again.

The techs were incredibly nice to my very old parents, and even got rave reviews from my engineer father for the quality and care of the installation!!

The installers were very informative on my purchases.. Thank you for the cleanliness of the installation. From the drilling of the holes to the wearing the house boots in my place.. GREAT JOB GENTLEMEN..

The agents took care of complete installation along with providing us with instructions.

TV has a beautiful picture! Geek squad friendly and professional. Nice job of setting up

The agents did a good job and were friendly and quick to get the installation done.

The guys who mounted my TV were personable and tried to and tried to help I had just moved and I requested that all my devices be linked. All they had to do was mount the back part of the mount on the wall because the other part of the mount was still attached to the TV. It took them about 30 minutes and I was charged $200 and I am a Total Tech member. The previous TV was still under warranty and fortunately they saw the line in the TV and scheduled it for repair. When the gentleman came to mount the new TV. He was able to sync the devices in 15 minutes. He discovered that these two old ladies were using the wrong password. Mind you, I was charged $80. Why? I thought they provided total tech members with technical support. They solved the simple password problem and we were good to go. Really! Eighty dollars? So many things occurred on my total tech membership. I just bought a new laptop in September and have yet to receive the case I purchased but was not in stock. I used to love Geek Squad but I was never charged an arm and a leg for services and they yet we know longer her good service. I understand the associates are not to blame, corporate it. They changed total Tech much to the dismay of it customers because it simply did not matter what they thought. Corporations must make all the money and I must pay for them. I am so utterly disappointed!

This mount went up so quickly and easily. It has been perfect. The Geek Squad makes it look so easy!

Fantastic service. Brought TV to second floor unpacked and setup. Took packaging and old TV with them when they left. Service with a smile.

The Geek Squad agents David and Kenny were great. These guys installed my mom's TV and she loves it. Each time they come out they ask how my mom is doing and tell me to tell her hello! great service and customer service!

Installation went smooth and quickly. The guys were very knowledgeable.

The mount for the TV works great. The guys installed it in no time. Great team to work with.

mounting for TCL went well techs were professional and quick and took time to show me how to operate new TV