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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sharon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had coverings on their feet, mounted tv with no problems & took away packaging. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeksquad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew and Bo were outstanding! Attentive and very professional! Ask for them if you need anything to be done and done right!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV on our floor mount, adjusted the settings and taught me how to use the remote. Very efficient. Love the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job installing my TV. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung my TV in a vacation home and sent me photos to confirm (I had a property manager on site). They initially thought there was a fire block in the wall preventing them from concealing the cables and so did not install the in wall power kit. But, after I confirmed with the builder no fire block was present, they came back out and completed the cord concealing in the wall at no extra charge. They did a great job. Easy to schedule and communicate with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for your service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was worried that this could take longer than expected, because if I take the time to wall mount a tv you know its gonna take so long, but this was less than 45min. I'll never go back to wall mounting on my own again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great attitude both guys worked fast and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super friendly and installed very quickly. It looks great and made all of the difference to have it mounted!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amazing job when they installed my television. Great customer service and very friendly !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were great. They put it together with ease. They were skilled and had no problems with it. I was very comfortable with the work that they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 Inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV for my exercise room - beautiful picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, we attempted to mount TV ourselves. The delivery truck swapped the 3 Insigna TV's for the 2 Samsung. Delivery 3RD property said Geek Squad would arrive soon to mount. They never arrived after swap. We are not mounting experts, therefore our attempt is to low. I had to figure out before guest arrived how to set up wi fi to new Eero. I spent 2 hours doing it while everyone who arriced was waiting on me not cool

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was worth every dollar. Joe and Yadiel were great! They were professional, yet friendly. They were also very knowledgeable and were able to patiently explain the tv and remote functions. Thanks Geek Squad from Best Buy’s!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cancellation issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple appointments had to be rescheduled on geek squads behalf and mounting did not take place until a month later. However the technician that came to mount was on time and very efficient. Got everything all set up and cleaned and less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our tv mount!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician Was on time professional and courteous along with friendly we are very happy with the quality of work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They did an excellent job installing my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had everything they needed to install my new wonderful tv explained in full details how to work it very happy customer thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Tech Was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech was great! He was very knowledgeable and recommended the larger TV wall mount than the one I ordered. He installed my 50” Toshiba Fire TV I just purchased at Best Buy with the TV wall mount. He was very honest and excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek install for picture frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great couldn't be happier. Very professional explained everything in detail. Did not leave until we felt confident.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Service Ever! Geek Squad installed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gees Squad agent mounted and installed my tv on my wall perfectly without any problem! Best service ever and would definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable and Competent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Best Buy Geek Squad service to install my Frame TV. There were a few glitches relating to my walls (plaster) and some electrical placement. The technician bent over backwards to get my TV installed and i could not be more pleased. A great experience!

    I would recommend this to a friend