Customer Ratings & Reviews

We did not have a tv mount and set-up. This is what the person on the phone when I made the appointment set it up as. We bought a large screen TV and had Geek Squad install and set it up 8 years ago. This recent appointment was needed to troubleshoot why we were not able to get our Prime, Netflix, or XBOX while we could get internet on our laptops and other items. Ramon and another gentleman from Geek Squad came out and got it all taken care of in about 30 minutes and also got us set up with Total Tech Support for all our electronics. We are very happy with them and their work ethic. We have been customers of Best buy for close to twenty years. Thank You.

The agents were on time and very knowledgeable on mounting the large T.V. Plesant and explained everything to us before leaving. Clean ,respectful and perfomed the. mounting in little time !

The agent were very professional and did everything possible to satisfy my needs.

The Geek Squad Rep did a great job of listening to our needs/desires, as well as providing us with feedback. He was very professional, had a great sense of humor, and I appreciate all he did.

It looked to be a significant opportunity for injury if I tried to install this myself. Geek Squad saved me and made everything regarding my TV installation set up complete above and beyond my expectations.

The installation team was outstanding. They connected my devices and made sure I knew how to work everything. They were very polite and efficient.

The tech and helper did a great job on the install and worked great together. Tech was very patient and explained “everything” throughout the process and worked through a minor problem while running cable through wall for tv. I would definitely recommend the service. Excellent work and even better customer service!!

The agent uninstalled the defective TV and reinstalled it perfectly! Third time is the charm!

Quick, professional service. Cleaned snd installed tv as it should be done (cable installer has done messy job)

The tech installed my new tv and got it connected correctly, which required significant effort. Good going!

The delivery went smoothly. The techs kept me updated when they would arrive. They were very knowledgeable and courteous.

These men were very good at what they do, they were in and out in record time great job

Great job. Installers were knowledgeable and friendly

Your technicians did a fantastic job doing my install. Everything is working perfectly.

The agents mounted my new TV quickly and set up all that was needed. They did a wonderful job and were very nice to interact with.

The installers were great, knowledgeable and very help with setting up the Samsung Frame TV.

The team that came out was awesome. They showed up on time and installed two wall mounts without any issues. one of the installs was into a brick wall.

The team that did my install were great. Very fast, Very nice. Very professional. My TV was perfectly mounted. Thank you!

They did an excellent job setting up my tv and wall bracket. Very professional

Very happy with the install. Installer was informative and helpful setting up the new TV.