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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 411 Showing 8,201-8,220 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are professional, patient, knowledgeable. They handled the surroundings with great care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad service provided with TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad from the York, PA Best Buy store delivered and mounted my new LG 65 inch television and connected it to my internet and peripheral devices. All work was done quickly and professionally. Kyle and team did a great job and provided a significant amount of time with my wife and I to ensure we knew how to use the smart TV, blue ray player and hand control devices. They even reviewed our viewing preferences and installed all of our desired applications. We were impressed with their work and overall very pleased with all services provided.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek squad installed TV mount and TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job with is installation of the TV mount and mounting the TV to the wall. Very quick service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, knowledgeable, efficient, and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel who installed the TV were very knowledgeable and courteous. Enjoyed discussion with them on various products. Overall they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the geek squad hang the new TV where the old one was--we couldn't have done it without the assistance. they even carried the old TV to our car so we could donate it. They set up the TV and the new remote control as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Total Tech-the Downfall of a Transparent Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted my TV were personable and tried to and tried to help I had just moved and I requested that all my devices be linked. All they had to do was mount the back part of the mount on the wall because the other part of the mount was still attached to the TV. It took them about 30 minutes and I was charged $200 and I am a Total Tech member. The previous TV was still under warranty and fortunately they saw the line in the TV and scheduled it for repair. When the gentleman came to mount the new TV. He was able to sync the devices in 15 minutes. He discovered that these two old ladies were using the wrong password. Mind you, I was charged $80. Why? I thought they provided total tech members with technical support. They solved the simple password problem and we were good to go. Really! Eighty dollars? So many things occurred on my total tech membership. I just bought a new laptop in September and have yet to receive the case I purchased but was not in stock. I used to love Geek Squad but I was never charged an arm and a leg for services and they yet we know longer her good service. I understand the associates are not to blame, corporate it. They changed total Tech much to the dismay of it customers because it simply did not matter what they thought. Corporations must make all the money and I must pay for them. I am so utterly disappointed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect mounting for my viewing pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geeks mounted and set up my new TV in no time. Explained how to operate in simple language and demonstration. Answered all my questions. They were neat, protected my floors. Such a wonderful service!!! Thanks Geeks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. I couldn’t mount the tv myself so had to hire them to install. They did a great job mounting the tv and even fixed a cable outlet that wasn’t working so I could connect to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very inexpensive great for kitchen Tv Good picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job doing exactly what I asked of them. They were careful with the 75 inch tv, worked with the sound system until it was balanced and cleaned up afterward.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality Service, Fast and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the detailed installation of my TV above a fireplace. They were efficient, answered all my questions and made sure everything was hooked up and working well. 30 minutes I believe for a full install and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad set my TV and sound bar up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that came over for the mounting were excellent. Very professional, on time, and communicated every single detail with me. Hugh recommend them for service again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad Ben who installed my TVs were so polite. He was very personable. He made sure that the work was done perfect. He made sure that I was satisfied with the work which I was

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed it were good at calling me ahead of time and when they were heading over. I didn't have to wait around for them either. They installed it quickly and gave me good advice on questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very professional and knowledgeable. They completed the job in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team was very professional and did a Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience with technician Andrew Buenaventura at the Stockton Best Buy. Andrew installed and mounted a 55 inch TV . He was on time for his appointment and able to answer all questions. However not so great with the in store clerk she sold me the wrong TV mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I just moved into our new home and I NEEDED my TV mounted. Geek Squad came in and everything was taken care of efficiently and perfectly. I always recommend Geek Squad to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Did There Thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv perfect. Full motion bracket with a big tv as well. They did excellent

    I would recommend this to a friend