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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 412 Showing 8,221-8,240 of 38,689 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with Best Buy for delivery and setup. I had a tv mounted and the team did an exceptional job and even hauled away my old tv for recycling. I’m planning another tv purchase and will definitely use again for mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team efficiently assembled my TV stand and ensured that the TV was fully operational before they left, providing me with a seamless viewing experience right from the start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was proactive! I was concerned about the size of the tv compared to the unit it was going to go into but she handled it like the pro she is!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    These guys are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only the Geek Squad would have mounted my new 65 inch Samsung QLED on the wall for me. They are professional, well mannered, kind and took great care protecting my property. Not even a speck of dust or debris on the floor. I will use them again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My 2 geek squad guys were the best team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys I had made a great team! They worked together perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    77 “ OLED install and Sonos arc setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgable. I recommend there guys and would hire them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an awesome job as usual On time, professionals and very accommodating

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate all the extra efforts they’ve done to make this work as house were newly built but with few intrinsic flaws that posed issues with the Geek Squads! They put on their capes and they’d leaped HIGH!!!! You are AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have the Best Buy people set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not techie, so for us this service is a no brainer. I would never purchase anything the level and quality of my 65" TV without having Best Buy on hand to install it. We purchased our home 7 years ago, and Best Buy installed and hooked everything up. We had a surround sound system in the home we purchased, all the cables and wiring are all neatly bound together and out of sight behind the cabinetry. That could not have been more professional, but then they hooked up my computers, and printers, etc. They were here most of the day, but they got it all done, and we got the tutorials on how to work everything with the remotes before they left. I guarantee it's worth every penny. They were recently back in my home to install the upgraded TV and again walk us through everything. These people wear booties in your home and work in whispers to not intrude on you! They are skilled, polite, professional, and worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Husband’s dream TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure tv mount into studs. Looks great! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came and installed my tv were in and out in 15 minutes! I am so pleased with the result!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and fast. They set up our 65’ Samsung with the most care and accuracy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our 65” Samsung QLED TV and sound bar. The lead tech diagnosed and fixed our router issue. They were on time, efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care in mounting the tv, providing consult for best placement in my living room, how to use and adjust as needed, reviewing common FAQs and how to clean tv as well. in and out in 25 minutes - great service. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and helpful. They went above and beyond in providing service,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job mounting and setting up the TV and remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad unpacked tv, sound bar and speakers with no issues. Set it all up and made sure it all worked. No rush , answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome telescoping/swivel wall mount for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    % stars to the GEEK squad team that came by. Both were extremely polite, respectful and mainly made the job of mounting large tv as if it was like hanging a picture on the wall. They put things back where they belong n cleared the box n items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grateful for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek squad service they offer. They are always helpful and can install all electronic items we purchase. They deliver it and set it up for us and that’s awesome. !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed over the fireplace-wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted it above our fireplace-it looks great and works great and was a wonderful surprise for my husband from his kids

    I would recommend this to a friend