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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad showed up on time, delivered out tv mounted it tv and performed in a friendly, professional manner. Saved me time and frustration

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad! Wonderfully installed, I had it mounted to the ceiling and they did not hesitate to do as I requested.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing tv and Mount. I missed schedule appt and had a very hard time getting rescheduled, due to the tech not returning the tv to the store and then having the next day off. I would still recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation exceeded expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and treated my home as they would their own. The crew was very friendly and professional. All care was taken installing my large 85” tv. They recommended a better TV mount than I had and I agreed. The install was high quality and efficient. TV was set up after install. I was also amazed how Best Buy was on top of everything. Glad I chose the installation package.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Polite, Professional & Proficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super young man, very efficient & polite. Mounted 3 tvs I bought on black Friday in less than 1.5hrs. Excellent work, clean, & fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician's mounting and installed everything with professionalism and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rhe installer was pokite, knowledgeable and wfficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job at install. Was patient, attentive and well knowledged.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first tv we had mounted and I didn't trust myself to install it myself so I left it to the Geek Squad. They are terrific!!!! Took no time at all and set up the TV for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They made sure it was done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice job mounting the TV where I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Third time is the charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent uninstalled the defective TV and reinstalled it perfectly! Third time is the charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so fast knowledgeable and informative. Very happy with my tv install and wall mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek4BB3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad folks removed old 55in. unit, installed, hooked up and demonstrated the new unit. Hauled away the old, all with smiles and confidence.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The installers were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with the gentlemen who came to install and hang the two 75 in tv's at our church. I could not be more pleased with their work. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a bracket on the wall but the Geek squad did an excellent job of hanging the TV. He also hooked it up to my TV cable box and explained how to access all available channels on the start up ROKU screen. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Product and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial installation was delayed due to a problem but was quickly corrected and the TV mount was installed quickly and expertly. The TV mount is of high quality and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting service was quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my new $65 inch TV mounted by the Geek Squad. They had it centered and on the wall within an hour. Definitely worth the money having professionals take care of this - would have taken me al day to do it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed and set up my television quickly, accurately and taught me the basics of using my new tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent TV mount installation and TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a complete, thorough job of setting up my TV mount and connecting the TV to all of my devices while helpfully explaining all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy success story...Geek Squad was the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installers did an absolutely amazing job of setting up and adjusting our new LG C9 77" OLED for us in our family room. I was so impressed with Andy and Matt and the courtesy and patience they showed us "retired people"! My wife was a little overwhelmed with all the remotes we had so we listened to Andy and had him come back a couple days later to set us up with a new Logitech - Harmony 665 10-Device Universal Remote. Now we can control The TV, Denon Receiver, Klipsch speakers, DVR, DVD, Antenna TV and Internet all from one remote. We could not ask for better service. This was money well spent that we will enjoy for a long time! Thank you!!!

    I would recommend this to a friend