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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 38,689 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a excellent job setting up new TV and installing wall mount. Our geek help explain all the functions and how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Need better communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a nice job installing the TV and the mount. Everything was connected well and they explained what we needed to do. It wasn’t the installers fault but we weren’t happy that no one told us ahead of time that we had to pay extra to have the TV installed over our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott was able to insure the wall mount was put up without issue, which removed a lot of pressure for me doing it myself... Peace of mind. I didn't damage my new tv and it was done right.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks! This is the third TV that's been mounted on my original TV mount. Which I bought from Best But several years ago. Really glad I had the pro's do it!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Well worth the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys were late, but were very knowledgeable and did a great job installing the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In depth questions before they made the delivery so they can plan accordingly. I received a call with plenty of heads up and they made sure everything was setup how we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who mounted the TV and installed the audio equipment did a super job. Very through in explaining the function of each piece, walking me through the installation and setup of all. Couldn't of asked for better, professional service. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    WmLJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original install was crooked. 2nd install is great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A1 crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew were great, respectful of home, knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, on time, very professional, mounted tv and Sony sound bar, connected all so it worked seamlessly, very pleased with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Did a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of mounting and reactivating my 75" smart TV. They were efficient, cleaned up after the job was done, and were knowledgeable and able to answer all my technical questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounting the TV did a good job placing it and was able to help me setup multiple streaming channels.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benjamin and Bryn we're super helpful quick and professional. I will always use Best buy for any mounting service I need. I have had several services done by Benjamin and I am always very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Friendly & Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team came in and using the mount I provided attached my 65” TV to the wall. It took them less than 40 minutes to complete the job and they set up my remote along with my Apple TV streaming device in minutes. Very reasonable charge as I’m a member.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent! It took them 20 set it up. I would definitely use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great installation, lefty the tape and couldn't set it up. Very poor wouldn't use you again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided prompt capable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers mounted tv and connected sound bar for optimal use. They were courteous, explained operation of tv / sound bar, and answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome! They hung the tv and got everything up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and swift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up right on time and took care of everything quick and easy. Everything looks great and works perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job, Techs were on time put tv right where I wanted it and walked through set up process cleaned everything up afterwards

    I would recommend this to a friend