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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 414 Showing 8,261-8,280 of 38,689 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv hooked it up and programmed it And did a excellent job. Very courteous, very professional, And a very clean job. I would recommend their work to anyone and everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! Neat! Clean and knowledgable I would highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have a subscription to Geek Squad the installation was less. The tram they sent were courteous and professional. Everything went smoothly and they were done in a flash. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install of TV and speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did and outstanding job and took the time to explain everything afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad installed my TV and went beyond by trying to get my new headphones to work—purchased from Best Buy same time as tv—but could not get it to work. They recommended another headphone which has worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV with no issues and verified that the TV was at the level we needed. Helped with making sure the power cord coming from the Wall would work with the TV as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and fast! Made sure everything was connected correctly before leaving!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    60" television mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devon and Eric did an awesome job in mounting my new TV. They were finished very quickly but still took the time to get it set up and explain the basics of the tv to me. Great job guys!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Geek Squad install crew forgot a few details!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted them to hook up the TV directly to the router/modem with the Ethernet or HDMI (or whatever) cables that we BOUGHT from them, rather than having the TV on Wi-Fi only. They neglected that.... and they also neglected to hook up the flat "Air-TV-Antenna" thing that we also bought with the TV. We wanted everything done by them so if there were any issues we would know from the get-go. So the moral of the story is MAKE SURE YOU HAVE THEM DO EVERYTHING WHILE YOU WATCH, or they will take shortcuts!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was very professional and courteous. They took their time to make sure everything was done correctly and that I understood how to use it before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jon’s TV Instslltion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed promptly & professionally, works great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 t.v.s and wall hangers for them, yes we could have put them up . . . but it was so sweet to have the Geek Squad come and put the wall mounts up and start the set up for the t.v.s. Yes, it was worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love my mount, The tech Department did an awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV mounting on my 70 inch TV. They were very friendly and knew what they were doing. The TV was mounted within an hour. I would recommend the Geek Squad to anyone needing A TV mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy, no hassle installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting my new Tv and bracket. Installed existing Dvr, Apple TV, comcast box, and antenna as well. Helped me install apps on my phone to use instead of remotes for Apple TV, LG TV. I would recommend this service to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging a 65' Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from the geek squad did outstanding work hanging my Sony tv above my fireplace. They were professional and it only took about 1 hour for them to complete the job. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great attention to detail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 geek squad agent mounted my tv within an hour. And they also help moved and set up my old tv to a different room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in home delivery and installation. On time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so fast knowledgeable and informative. Very happy with my tv install and wall mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely appreciate the two Geek Squad members that came out. They were very considered of your home. They were professional and very knowledgeable.

    I would recommend this to a friend