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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 38,690 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very knowledgeable agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent did a perfect job! He was very careful with the new tv and was very quick!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and were very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging a 65' Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from the geek squad did outstanding work hanging my Sony tv above my fireplace. They were professional and it only took about 1 hour for them to complete the job. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Nisense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" TV is great. The size for my wall is perfect. The clarity of the screen is amazing! This is an affordable TV and probably comparable to the other popular brands. The Geek squad did a great job setting up the flat screen.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks are golden!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and knowledgeable. I was confident that the installation would be correct.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were extremely helpful in setting up and mounting the TVs. Even offered to come back for any thing that I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job. Would do it again. Was very easy for them to mount it for us and set it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers went the extra mile when they connected my new TV and mounting device. They knew that I wasn't an expert in internet devices and they helped me through the connection process. They even figured out a way to connect the TV when we were a wooden stud short. The TCL TV has great color. This is the second one I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv the picture is great but you do need to subscribe ti get a picture you would use Tv itself is really nice we have directv stream and the picture is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony TV Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the installation and set up of my tv. I would definitely recommend the Geek Squad. In particular. Wyatt was very knowledgeable, helpful and patient!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They made a very precise installation lol easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the cables already routed through the wall. The 75” TV when mounted above our fireplace had an inch of space above, below and on each side. They got it properly centered in quick time. I took it from there.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad hang my Tv in my office, the installers did an excellent job. They worked with me to get the Tv in the perfect spot. Once the tv was hung they setup the the tv and made sure everything (cable, DVD, etc.) worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best delivery and installation men, kind, patient, knowledgeable, on time, considerate, knew what they were doing at all times. Explained the product before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You will be glad you did this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to go with a high quality TV. Entirely painless, no heavy lifting, and it is all ready to go in a very short time. Expertly done by Danny and Mike from Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable Speedy Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will call my two Geek Squad technicians for every install and mounting job that we will ever have. They are absolutely tremendous. Leave no mess and explain everything with great detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first to pay someone to install my TV, and expected some sub contracted service to do the work. However, I was pleasantly surprised to see 2 best buy employees show up. They immediately put on shoe coverings and got to work! They were very polite and knowledgeable and provided their input on where to mount the TV, but ultimately left the decision to me. Before I knew it, they were finished. Based on this experience, I'd definitely consider using this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marooned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anybody that will come to Richland and actually perform a service is alright with me. We appreciate ya’ll out here in the Boonies.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Work performed was great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Geek Squad arrived (on time) he was not aware that the TV needed to mounted on my wall. His instructions only said TV set up in home on TV stand. He made a phone call to correct the issue and ultimately mounted the TV on my wall with no issues. Very pleasant and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install of TV and speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did and outstanding job and took the time to explain everything afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One professional person hung my new Sony TV without any issues

    I would recommend this to a friend