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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 38,693 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were knowledgeable and personable setting up the system

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by knowledgeable and pleasant people who got it done quick

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came in with my TV and installed it above the fireplace were professional, friendly, courteous, and the set up was done perfectly balanced, leveled and looking good. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Swift, Efficient, & Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected it to the library's Wi-Fi. They were swift, efficient, and polite. If you can afford it, I definitely recommend Geek Squad to mount and connect your TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Professional and Courteous but too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that delivered and installed the new TV were professional and courteous, however I think that the price $200 for swapping out the old to the new TV was expensive for 30 minutes of work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, cordial and knowledgeable. They also ensure that I was satisfied with the location of the TV before setting it up. they went above and beyond to set up also the blue ray and cable box and took the time to explain the features of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV replaced nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quickly removed an old (90 lb) TV, replaced the mounts and installed the new TV and then even set up the remote. No mess, just quickly and easily got things switched over. Very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from start to finish! Geek squad comes highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast service done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and considerate too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did not keep me waiting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad call and came within the time scheduled. Did a great job of mounting and operating propertly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up when they said would. They were professional and friendly. They made sure that I was happy with the installation, before cleaning up and and leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad provided great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were of great help and kept me informed throughout the entire installation which looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team installed our new TV on our existing wall mount bracket with ease. They also added an interior wall kit to properly plug the TV in safely. The team was professional and considerate enough to wear shoe covers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came as scheduled and installed my mount tv super quick I was surprised they even got my tv ready with my internet and all the channels programmed I love their service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    The project went well. Very happy with insulation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional and after coming out to our home on four trips getting it all installed and we were delayed for months due to COVID-19. We Final was able to get the project scheduled and all installed after the long delay on the project. Great Job Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent premium service installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service included online order of Samsung 40 inch, home delivery, and premium tv mounting. Tech was highly efficient, personable as he answered ALL questions regarding remote and so forth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably could have mounted the new TV myself, but after watching how fast the Geek Squad got it done I knew I made the right choice. Very professional, they came in made a quick assessment and had the TV up in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation was perfect. Best Buy also removed the broken TV. Installation techs showed up on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service and Products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are awesome! We had them to install TVs where normally I would but they did an excellent job, especially over the fireplace! Par Excellence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clear picture & sound for price. We bought tgis for our guest room and very pleased.

    I would recommend this to a friend