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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 417 Showing 8,321-8,340 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I could ask for, they where on time and did not need much time to complete the mounting service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job. Would do it again. Was very easy for them to mount it for us and set it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and receiver installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As explained in overall review the installation people were clean, polite, professional, and explained everything without us feeling like they were in a hurry to leave. Excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service. Service was exceptional. Installer’s helpfulness was over the top!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did an excellent job of installing my TV and doing wire management. Very professional and very neat and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. They called before arrival, and showed up when expected. Explained operation of TV and sound system. One of my products was missed, and he had to go back to the store to pick it up. Installation went well after that.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Papas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful. Above and beyond. Highly appreciated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a great finish to otherwise solid setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great but suggested that their might be an issue with the main HDMI cable to the TV. This has not yet been an issue but since this is a separate and vital part to the TV, I probably would have leaned towards replacing it if the tech installing my 65" TV had a concern about it. Kind of like the mechanic for your car mentioning that the "car may not start every time but you seem to be good to go now". I trust that if I do have issues down the road the Geek Squad will stand by their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS did a great job with making sure my home was cleaned, product was cared for, they showed me how things worked, and they made sure it was in the right spot for watching tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted mine did a fantastic job. Couldn't ask for a better couple of guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent! It took them 20 set it up. I would definitely use this service again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job by installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job and were friendly and quick to get the installation done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It’s worth having these installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth having having these kits and tvs installed with the wide sides and weight.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Agent was very polite and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was very polite and helpful in finding the right spot to mount the tv on the wall, he made sure everything was neat and cleaned up. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need mounting, but they did hook up everything.it was bundled into my tv delivery and purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, Professional, Quick TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived ahead of schedule and wall-mounted my TV set quickly, using my existing mount. He was polite and professional, and kept the area clean.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv bracket and programmed my tv. He was very professional and had the tv mount hung in 30 minutes. He did a very good job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed everything and were very nice and professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we’re very knowledgeable and pleasant to work with !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quick service. They kept us informed of exactly when they would arrive and confirmed what they needed in advance. They did a fantastic job and were super safe and friendly!

    I would recommend this to a friend