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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 417 Showing 8,321-8,340 of 38,690 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was knowledgeable and very courteous. Got the job done in a timely manner. Cleaned up when done. ,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mounting for large tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use . Supports my tv very well and can move and view from multiple angles

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad service was great they came in hung a 75 in tv on a swivel mount. Nade sure i like the spot. They were fast, efficient, clean and friendly definitely recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Do not regret purchasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! Guys showed up during their time window, installed my TV quickly, and disposed of the box the TV came in. It was hassle free for me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job. They were efficient, skilled, and courteous. Collin knows his stuff I highly recommend you ask for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation of soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando was really helpful in scheduling our appointment. Found a time slot that worked for us & set the tone for project success. Johnathan & Nathan were true pros for the outdoor soundbar installation project. Nathan was extraordinary. He & Charles installed our Peerless 65” outdoor TV last month & it looks & works fantastic! Just a wonderful TV for our screened in porch. For the soundbar, Nathan demonstrated great initiative by coordinating with Johnathan for installation since he was already familiar with our TV installation. Can’t say enough good about Nathan! TV with with Peerless soundbar create a great movie & sports experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Feel protected knowing trained professionals mounted the equipment for me. They were friendly, clean and truly cared about the job they did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed with efficiency and in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went above and beyond to ensure our satisfaction with the installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job of mounting our 75” tv and connecting it all our devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 'Geeks' who came and mounted our TV were friendly and professional. They worked quickly and were careful to leave the area spotless. They carefully explained to us non tech savvy oldsters how to control the tv. We will use them again for all of our AV needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in on time and took the time to ask me how I envisioned the installation. After discussing some things that I had not thought about, they completed the job very quickly and professionally. Great Job and great service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The a team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my tv professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our new 43" Sony TV and Kanto tabletop TV stand at Best Buy in no small part because we had read and heard that Best Buy's service is the best, and we're here to say it's true. The amazing team of Irelis and Joban did everything for us: deliver our new TV, open and assemble our Kanto stand which had been delivered separately, mount the TV, get us connected, and make sure we understood and could operate our new system before they left. They were terrific: prompt, professional, efficient, patient, courteous, pleasant, good-humored and just a total joy to have in our homes. We can't praise them highly enough. We were very, very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest value with any Best Buy home purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting these large TV's can be a little tricky. My installation proved to have a few unique issues. However, the Geek Squad guys made my install a flawless near perfect installation. Everything looks great and functions perfectly. The various other electronics in my home were all added and synchronized to function perfectly also. One unexpected thing with my installation was my Geek Squad crew's sanitizing and doing everything possible to keep me, my home, my electronics. as well as themselves sanitized and as safe as possible. Their obvious trained and practiced techniques left me with no concern or fear of spreading of COVID-19! Hats off to Best Buy and my local Best Buy store for having my crew on their staff!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was very very good. Polite and patient with us as we are not tech savvy. He explained how to operate our devices until we were confident we could do it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very knowledgeable person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best guy ! He was very thoughtful.Did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No worries let Bust Buys professional do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why worry when Best Buy has trained professionals that will do the installation quickly professionally and it will be right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount on Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech person readily mounted the LG 48" TV on existing brackets and set it up to work with Internet. Reception and picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in no time above fireplace and cleaned up all debris. They connected my devices and saved all active apps that we use. Showed me how to add more as well. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good product I will recommend to my friends and community. Thank you Best Buy your employees give a good information to customers. that's why I bought so many products with you and still buying. customer response is awesome they respond immediately. thank you team have a nice day I'm very happy to give a review.

    I would recommend this to a friend