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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 419 Showing 8,361-8,380 of 38,690 reviews
  • Rated 5 out of 5 stars

    I don’t remember their names unfortunately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my tv to the living room wall was very nice and professional. I would recommend them to my friends and love ones. I’m so happy that they were the ones that came out

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No Sweat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad was professional , courteous, efficient. I have mounted televisions before . it was a pain. I will not even think about doing it if I can get the Greek squad to do it, period.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was timely and efficient. He called with updates, he called the night before to confirm, he gave a very accurate time estimate when in route and on top of that, friendly, professional and honest. I am very happy with this decision.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and Tyler were very professional and quick. Took away the packaging and boxes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and painless TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, efficient, knew their stuff, and took time to explain and answer any questions. They called before and after the installation and made sure we were satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love the versatility of this wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of this wall mount! The geek squad installer didn’t awesome job and he was a very friendly and informative technician. Showed me a lot of what I can do with this TV. I definitely would recommend the TV and wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional staff efficiently removed and set up my new tv. I forget their name but they did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an Amazing job wall mounting my new 65” TV and making sure all my devices worked properly before they left..They did a great job cleaning up as well!-Great job Best Buy!!-I highly recommend the Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew showed up on time got the 85 inch Sony installed perfectly. Hauled away the other TV. Very please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar picture, incredible sound, great deal, very happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well Mounted and perfect timing. I can trust your team to do well every time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff arrived on time, were polite and confirmed what and where TV was to be mounted before starting installation. Staff were proficient and Installation was done quickly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad nailed it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this TV mounted by Best Buy was a no-brainier. The technicians were prompt, pleasant, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that came out were great. Speedy, professional, and installed perfectly. They answered my dumb questions with respect and didn't leave a mess. Definitely worth not doing it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time to mount TV and had some good suggestions about placement. They got everything connected and cleaned up after themselves. It’s a great service but I think it is too expensive for 30 minutes of work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Did Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team from the Gurnee, IL store was great. They were very cheerful, had a great attitude and were very knowledgeable. They arrived on time, worked fast and set up everything as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install on patio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on hanging the tv. It was on an outside wall and was a little tricky but they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great, however a wire is hanging down from under the tv. Its just peeking out on the bottom. Im going to have to tape it to the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and was very pleasant and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, professional service. Cleaned snd installed tv as it should be done (cable installer has done messy job)

    I would recommend this to a friend