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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 38,694 reviews
  • Rated 5 out of 5 stars

    Samsung 55 Inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV for my exercise room - beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Good job was done in a very professional manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and they did what I wanted. I was amazed at how fast they were done with the whole thing. But then again I had installed the electrical outlet and ran cables in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear dresser top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wall mount with no cords hanging. Also, makes room for décor on the dresser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75.5 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installment with Best Buy is always amazing. Use everywhere I go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were professional and did a great job mounting and connecting my new TV. Well worth the membership to get everything correct.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sharon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had coverings on their feet, mounted tv with no problems & took away packaging. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy Rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt in the delivery very professional the warehouse sent me the wrong tv but they had no problem fixing the issue job well done

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super job, professional service and good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Knowledgeable and helped me with other wireless technical questions. Great work and good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my TV and connected speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and hung my TV and connected the speaker system along with my Apple TV. They connected everything to WiFi so that the streaming services worked properly. Very professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The SQUAD “GEEKSQUAD”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you can do is go with the squad. They do an excellent job and I haven’t ever had a problem within the 3 years my tv’s have been put up or taken down to move to another house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation was fast but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation on the 50” tv was fast however the full setting of the tv was not done since they don’t like too much the brand I purchased. They helped with some of it but I finished the rest. Other than that was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service bar none!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire purchase to set-up,was exceptional. My sales rep, Casey Hicks, provided superior customer service. He listened to what I wanted, then made recommendations. I ended up with an awesome mounted tv, sound bar, DVD player, and they set up everything with my cable box. The Geek Squad was Nick & Dallas. I just need to hit one button to get it going. I love, love, love it! Casey, Nick & Dallas are examples of how to treat a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional folks and the service was great - included installation and set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hung tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad men that came to hang my 85 inch tv were great the technician was spot on to where to hang it perfectly straight and no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Trey(I believe) did a fantastic job. They were efficient and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our New Sony TV along with an existing curve TV was mounted and connected flawlessly. Customer experience with these guys was impeccable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Money Spent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent! TV was mounted perfectly. He took so much time teaching this tech challenged person how to do all the features of a smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional and knowledgeable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job. Installation was efficiently done and cleaned up within the time they stated they would be done. I would recommend Geek Squad to everyone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Did great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my TV, work hard and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call The G-Squad To Install Extra Large TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job of installing our 85 OLED Samsung TV. They left enough space for our soundbar and spaced it perfectly between the mantle and the ceiling. We were able to watch the Tornados trek across Omaha in greater detail.

    I would recommend this to a friend