Customer Ratings & Reviews

I am extremely disappointed with my recent purchase of an 85 inch TV with a sound bar installation. The installation was a nightmare as the TV was crooked and the sound bar was not properly mounted nor the remote worked. The picture quality is great but the crooked installation ruins the viewing experience. The service quality is also subpar, after many holes drilled in my new walls and I expected better from geek Squad agents. Overall, the installation experience and mediocre customer service quality has left me feeling disappointed with my purchase.

They were very professional and installed the tv mount exactly how it should be.

TV was mounted beautifully and efficiently, and the agent communicated well every step of the way.

The crew was fast, professional, very polite. Did everything they were supposed to do, they connected all games systems., and made sure everything works.

thwy were very friendly and awesome and gave us tips for future tv

My brother-in-law was very pleased with the mounting and installation of his new flat screen TV

The gentlemen disconnected old tv, mounted new tv as well connecting DVD player and DVR. Both of the gentlemen were professional as well as friendly.

Quick setup, but was really no more than plug and play. They used to spend time walking through menus and adjusting settings for optimal performance but now just unpack, attach cables, and be sure there is power.

The Geek Squad home theater techs assigned were phenomenal! I can’t thank them enough for all their help! It was a setup and they were were extremely professional. They were precise with measurements, cord running and drilling. Sincerely appreciate them cleaning up all the dust after the cutting into the wood panel was required

Had a TV put up in my man cave. I absolutely love it. The workers came out and were very polite and did everything in a very timely manner. I really appreciate them both.

I used the Best Buy Geek Squad service to install my Frame TV. There were a few glitches relating to my walls (plaster) and some electrical placement. The technician bent over backwards to get my TV installed and i could not be more pleased. A great experience!

The installers were were very knowledgeable and professional in their work. Highly-qualified

All I gave to say is that the installation of the Samsung TV was Perfect, the guys were professionals.

I totally recommend getting the Geek squad mounting service. I have 3 large TV's mounted already from sizes 65 inch to 75 inch. I loved having them deliver, mount, and program each.

The gentlemen were very professional and courteous. Explained how to use equipment and answered all of my questions. Cleaned up after they finished. Highly recommend!

Excellent service, they were professional and on time! I highly recommend

This is an excellent TV for my exercise room - beautiful picture.

Great service and great attitude both guys worked fast and efficiently

Skylar and Kyle were excellent coordinators of a special mounting I needed - the team came & Chad was excellent explaining everything to me. Great guys polite courteous & knowledgeable. Great experience even though I had a tough time scheduling it all worked out & these guys are the best!

Good Job , just where we wanted it, timely the app let us track the progress of the installation crew… aweso e