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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent. Had an issue with the soundbar and my existing mount. We worked out a solution and they came back and finished it. They were respectful of my home and privacy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great, however a wire is hanging down from under the tv. Its just peeking out on the bottom. Im going to have to tape it to the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wouldn'T have it any other way.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fantastic job of mounting and connect the TV to an already existing sound system. Their expertise and professionalism were top notch. Highly recommend them for any large TV install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrews customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was great! He was very pleasant and helpful. He made sure all our questions were answered and we felt comfortable with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony 85 inch TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. They're very courteous, installed above fireplace at no additional charge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech guys mounted the tv with no priblem and cleaned up. Total tech pays off and are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Really great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and delivered the tv, mounted it, and set everything up for us. Really great service and the tv works great! It is a nice size for our living room and we no longer have to strain our eyes to read subtitles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, dressed professionally and worked quickly. Wall mount looks great and I didn’t have to mess with it. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott did a great job installing our 75” Tv Took care to position it perfectly Explained new remote…all great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv with care. He was very professional, respectful, prompt and cleaned up after himself

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very knowledgeable and precise with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out was awesome. Checked with us before they made any moves with the installation. I felt like a part of the process which is very unusual.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Curved TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech knew what he was doing. Recommended the correct mount. Cleaned up all the mess and the tv looks great on the wall no wires showing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our television, even down to the little details. Nothing was left undone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The installers were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with the gentlemen who came to install and hang the two 75 in tv's at our church. I could not be more pleased with their work. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Geek Squad . Experts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came fast, installed on wall. Fast install. Info given to me for calling with any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and pleasant installersable to answer all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad to install a Frame TV in my office and 2 TV's in my house. I then called them back to move a TV to a different wall. GREAT Service every time. They took the time to hook up everything and to show my son and I how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was two agents came to mount our tv. They were very professional and courtesy. Within 30 minutes, they mount our new tv to the wall. They did not made any mess and clean after they are done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent TV mount installation and TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a complete, thorough job of setting up my TV mount and connecting the TV to all of my devices while helpfully explaining all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV on y existing wall mount. They did an excellent job. I was very pleased.

    I would recommend this to a friend