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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 38,690 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job installing our 75” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Super professional. We wanted to tip them but they refused and informed us it was not allowed by Best Buy policy. They deserve some kind of bonus or recognition. Best install we’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Hanging up television and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan and his associate was great. At time my t.v. mount had not arrive before my scheduled appointment they had an extra on with them. But right before they hung there's mind had arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and friendly. Never had an issue with geek squad and doubt I ever will.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been excellent every time they have delivered my TV's and mounting brackets - very professional and helpful in learning how to operate the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the best install...ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents really knew what they were doing setting up my new The Frame TV. It was much trickier than I could have handled. They were also a wealth of information about which speaker should go where and what other components I could use to get the ultimate movie experience. They were quick and efficient. Friendly and neat....you could not ask for more!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Brandon is the Best Best Buy installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great but the price. It does not pay to have Geek Squad services like it used to. I probably will not renew.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV was very efficient and professional. He answered all of my questions and concerns. They put up my TV mount in no time. I would definitely use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad as always was on time and quick with the installation. Well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed large tv on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time using Geek squad. They were the epitome of perfection. They were knowledgeable, on time and came fully prepared. I will use them again and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install. Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, 4 guys came out to install the 100" tv and it was free! They did a great job and took away the packaging. No mess (just had to run vacuum for yiny debris; no big deal)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, very professional, knowledgeable in explaining the working of my new Samsung 4K TV. They were very fast in the installation, approximately less then an hours time, were I would have spend hours to make sure I was doing it properly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! All around on timing, quality of work and professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service done by Kimo, giving heads up when they’re on their way, when they’re outside the apartment complex, and fast installation of wall mount both tv and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job of unwrapping and mounting my new TV. Did a quick checkup to made sure everything worked and showed me a few pointers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was light and easy to put up on the wall. It is for our AirBnB it was easy to set up and so far worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation was perfect. Best Buy also removed the broken TV. Installation techs showed up on time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, unpacked, installed mounts, mounted TV and programmed it, cleaned up and took away the trash, carefully, efficiently and were very courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    All around great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very quick, knowledgeable, and courteous. I'm very happy with the results and I plan on using geek squad again for TV mounting in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geed squad makes it easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. I have used them many times. They are professional, confident and know exactly what they're doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that the Best Buy installers gave was excellent! They were well mannered, did excellent work, cleaned up any dust and trash before leaving and were so helpful. Very professional!

    I would recommend this to a friend