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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 422 Showing 8,421-8,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installed 3 tv’s and sound bars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted three tv’s and did a fantastic job, they were courteous, friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were courteous and professional. Very capable! Installation of large TV went great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Install on TV and Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with service provided by geed squad. Everything was done perfect and installer was very friendly and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job summarizing usage and other details.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable about installation and operation of unit. He noticed a potential opportunity with planned installation location and provided helpful suggestions and feedback on relocating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member did a fabulous job setting up my tv. He explained everything, asked for my opinion and mounted the tv perfectly. I don't see any cables or the wall mount.Well worth it. I'm glad I had the geek squad do this for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed this perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed this for my husband man cave and made all the wires hide. Love that I can move the TV about and know it won’t fall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pre-install and install were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up service and total tech were 100% worth it. The team was great and super helpfull.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    What i thought would take a while was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were knowledgeable and professional they hooked everything up and showed me how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very knowledgeable agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent did a perfect job! He was very careful with the new tv and was very quick!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent, efficient, very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv mount, mounted the tv, and walked me through the Amazon setup process. Both were extremely polite, friendly, professional and highly efficient. Couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my TV, receiver and speakers! He has been very helpful and very kind!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and connected all items, cleaned all trash, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was really quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did really well in mounting my tv great picture as well as great knowledgeable agents of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the mount, mounted the TV, and connected all our devices quickly and professionally. He used all the safety protocols and made us feel very safe and comfortable. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and his associate were prompt, friendly and competent. He knew the product and made me aware of different choices in brackets.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad set my TV and sound bar up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that came over for the mounting were excellent. Very professional, on time, and communicated every single detail with me. Hugh recommend them for service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4 K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung guy for the past several years. Best Buy staff convinced me to give Sony a try. I'm glad they did. I'm enjoying the great picture! The Geek Squad completed a professional installation. I am pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great job setting up 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgeable and set everything up the way we wantd

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys (they've all been men). I've used this service twice in two states and all were great. This team was super knowledgeable and helpful. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time and very professional. Provided great detail on operation of TV and connected all wires and cables.

    I would recommend this to a friend