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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 423 Showing 8,441-8,460 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Techs did a Fantastic job! Prompt, Courteous and extremely knowledgeable-highly recommend to anyone. Got the job done right without the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Our Three T.V.s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks delivered my three T.V.s and installed them on three of our walls. They connected them to the internet and gave us instructions on how to use them. One did not work properly. We call them back. They brought a new T.V. and installed it the following day. It worked great. These guys know their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my equpiment quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed all my equipment with set up so quick and easy they even took the trash away

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad mounted our new 85” TV to the wall and hooked up all the necessary cables. They were very careful to get the placement exactly where we wanted it. They even disposed of the boxes for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from start to finish! Geek squad comes highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installers and set up profess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad installers that removed our old 65" ROKU were very knowledgable, polite, on time (early), and completed the installation and set up of new 65" ROKU very fast. Excellent Geek Squad representatives.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was efficient and on time. I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth process working with Geek Squad to remove and Mount my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with the Geek Squad for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great. Mounted 3 TVs and 2 sounders in quick order. The store did not sell me the correct mount for one of the TVs but they had it on the truck. They set up the TVs and all my streaming and made sure everything was good to go and I understood the remotes. They were professional and competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed our new big screen TV using a mount that allowed them to center it even though the 24" on center stud spacing made it difficult. Connected it to my WI-FI system so everything worked perfectly upon start up. Quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service went above and beyond what was expected

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very well. The technicians were extremely friendly and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antonio Hampton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio & his assistant were extremely professional & knowledgeable to install our new TCR 55" TV & TCR sound bar. They worked well as a team & I was very happy to have them pair up our new TV & Astound cable & then, show us exactly what we needed to know.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installed quickly and respectfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service to mount my tv was great. Normally I would do it myself but with a large tv having someone else do it was very convenient.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was terrfic, professional and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on mouting our TV. Professional, arrived early and very quick setup. This service was great and can't wait to get another TV installed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv became the center of our bedroom setup and we love it! Huge, solid picture, and with access to all of the Samsung apps we love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were awesome! They called me in advance to advise me of the arrival time. They were on time. Removed old wall mount installed electrical outlet where tv was going to be mounted. Hooked up the sound bar mount to the LG wall mount hooked up all the cables and went over the operating system. Left the work area cleaner than it was when they started. We’re polite and professional. Would use them again for any type of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted our new tv on the wall, set up the television and connected it to our wifi. They were prompt, friendly, and very helpful. Answered all our questions patiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fabulous!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and Garrick were fabulous! The best service I have ever received from anyone!! Would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was exceptional Carmon and Hank awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed, mounted and disconnected old surround system. Carmon and Hank were very positive representative of the Geek Squad. They were the only highlight of this experience

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    What i thought would take a while was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were knowledgeable and professional they hooked everything up and showed me how to use it

    I would recommend this to a friend