Customer Ratings & Reviews

The Best Buy Geek Squad installer was excellent!! Took the time after installation to explain many features of our new TV. I highly recommend purchasing the Total Tech Support.

Technicians KB and Jeff were excellent. Knowledgeable, went out of their way to resolve an issue, polite, cleaned up, showed how to work everything.

had a tv and bluray w/ speaker system from best buy that I setup myself several years ago, for the past several years, could never get the audio lined up with dvd or bluray movies. When I upgraded another tv setup w/ best buy, I got offered the Geek Squad installation services, best money (and modest charge at that) I spent out of the whole purchase was having them come restore the connections on the older system, they found where a wire had broke on one of the speaker connections, and - tidy'd up the entire cable connections into a very respectable and more functional audio / video experience. So happy with the results, very pleased with Best Buy and Geek Squad. They sent two guys out and they were very polite, professional and expedient. Thumbs Up all the way!!!

Great team. Came to our house on time. No problems with the installation. The team went over how to use the television. Will use again.

Geek squad installed my TV’s on their mounts and installed all of my Sonos sound equipment and cable boxes and synced the remotes and sound equipment. Also made sure my wifi was updated for internet and streaming.

Quick install, Moved a tv from one apartment to another in the same building

The agents mounted t.v Gave advice were curteous and careful with flooring and walls as t.v. was being moved geek squad showed us how to use our sonos sound bar as well with this t.v.

I was pleased to the service I received from the guys, they were so knowledgeable.

They came in and got the job done and knew what they were doing with the mounting

Thae wall mount was installed fast and no mess, tv attached where I wanted it placed, all packing was removed and all devices set up

The geek squad (Peter) installed TV on the wall perfectly, unfortunately we didn’t have the wireless cable box but he was kind enough to offer to come back!

The two young men that showed up at our house did a great job. They were very knowledgeable very respectful. Even helped us navigate through some of the apps.

The geek squad call and came within the time scheduled. Did a great job of mounting and operating propertly.

Love the quality and the graphics on this tv. Installation was fast too

Total tech support is worthy it people. You get TV installations and other benefits. You must have this service. You save a ton of money as well. The professional work that Geek Squad does makes it worth the additional purchase.

They were very professional on mounting my tv very interested into where i wanted mounted

Works as intended solid and stylish easy installation if had to do yourself

The Geek Squad did a great job mounting my TV. They taped the area the TV would hang, to make sure we were happy. Then verified everything was working with the devices attached to it. It looks great and I am grateful for their service.

The team that did my install were great. Very fast, Very nice. Very professional. My TV was perfectly mounted. Thank you!

The Geek Squad installed my Samsung Frame TV. They were very efficient and courteous. They made certain all my apps were loaded correctly and I had access to them. I couldn’t have been more happy.