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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Informative Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional. They made sure I knew what was going on before they started drilling holes in the wall. Which I greatly appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    What i thought would take a while was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were knowledgeable and professional they hooked everything up and showed me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very nice and helpful, when they installed the wall mount and tv!! It was definitely worth having them do the installation!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and stuck to the project until it was completed. It looked amazing and cords were hidden well. They were kind and cleaned up anything that was messy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men that came arrived on time, very professional and friendly. Did everything that had to be done to be sure instillation was correct. Very happy with service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Prompt, Fast, & Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came for the TV were fast and friendly, and made sure the TV was fully set up and working. Plus, they gave us friendly advice about the area! Great experience! Plus the TV looks great above the fireplace!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV and Soundbar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, very friendly, knowledgeable, took the time to explain the new setup, were efficient, and kept it clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Really Good Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and fast. He hooked up all my devices and mounted my TV in the perfect place. I would definitely recommend them to install all my electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my television quickly and profe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job of mounting the television and connected all our devices. They were very professional, wore masks and had covers for shoes. I was very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting kit works great. The TV is mounted above the fireplace and the tilt on this mount is perfect for viewing purposes, from all over the room. Although I did not personally install it, it appeared to be easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a great finish to otherwise solid setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great but suggested that their might be an issue with the main HDMI cable to the TV. This has not yet been an issue but since this is a separate and vital part to the TV, I probably would have leaned towards replacing it if the tech installing my 65" TV had a concern about it. Kind of like the mechanic for your car mentioning that the "car may not start every time but you seem to be good to go now". I trust that if I do have issues down the road the Geek Squad will stand by their work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well for A9F

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was offered to me by Geek Squad when we found out the mount I got would not work. It allows to turn TV left-right by about 15-20 degree and tilt up or down by about the same amount. Easy to use overall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great, however a wire is hanging down from under the tv. Its just peeking out on the bottom. Im going to have to tape it to the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Painless installation and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounted TV installation done quickly and neatly. They arrived on time and finished in less than 1 hour. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my TV in good fashion. They worked through a couple of problems and resolved them quickly. They were efficient and polite. It will well worth paying for their services.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install mount for a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers cMe in professionally n were very willing to work with us also there opinion was spot on just the way i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wallmount is great for my 85in tv geek squad came over and had it installed in a timely fashion and have no compalints

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    2 guys 1 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came here to put the tv up, a year later, tv is still on the wall, Id say it’s fine

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really nervous to have the guys start drilling holes in the wall as the project has metal studs. But they were patient, and did it right the first time and did not leave one hole to fix. The guys were friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional install with excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Installer made sure everything was perfect to the inch. Offered great advice and even stayed until my WiFi Tech Support made sure the TV was online.

    I would recommend this to a friend