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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 38,692 reviews
  • Rated 5 out of 5 stars

    Outstanding Experience from an Outstanding Duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the most outstanding experience having a Sony 55" BRAVIA XR A95L TV delivered, mounted and installed this weekend! My installers were Matt Hendrix and Mike Codello, and they went above and beyond to do a terrific job and make me happy with my new TV. Along with being knowledgeable and professional, Matt and Mike were warm, friendly and helpful in every way. I will request Matt and Mike to install every TV I every buy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed correctly and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up my tv. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great helpers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very nice and professional! They were smart, quick and efficient! They were a joy to have around! They even reprogrammed my tv and speaker! Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent Nathan was amazing and was very efficient! He installed my tv quickly and was very helpful and nice! Definitely would recommend Nathan with geek squad tv installations..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv to an existing mounting device without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Papas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful. Above and beyond. Highly appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, picked up my tv and installed it quickly. They even cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke did an amazing job from Geek Squad! Professional, insightful and really cared about the install. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional services provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers who came to my home to mount it were courteous and professional. They set up my tv and mounted it perfectly. I could not be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff did a great job installing our new TV, and they were very professional and more than willing to show us how to use the TV and answer our questions. I would use them again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted and hung in no time flat. I like the tv having over fire place.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Kyle was an amazing tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was an amazing. Kyle ensured everything was installed and working and even gave me a demo to ensure i understood everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech support provided efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech crew performed a marvelous job installing R2 new televisions and associated audiovisual equipment to support it. This was a complicated setup as it involved replacement of our cable modem router 4K television indoor and outdoor units. Also needed to include cable modem connection as well as streaming support for our outdoor television. Cables were routed efficiently and cleanly through the walls though I did have power connections available prior to their arrival. The team is very knowledgeable with their product and helpful with set up.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the TV and wall mount from Best Buy. Geek Squad came to mount the TV quickly and professionally. I will always use Geek Squad in home services when needed!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of 83" Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation Crew were great. Professional and informative. Provided me with a quick tutorial.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was seemless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the Geek Squad messed up the first appointment, thia one went without a hitch. The guys were personable and fun. Thank you for all the hard work. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service that we received was on point. The Guys were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing the TV and sound bar. They made sure we knew how to run everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have this mounted on the wall had a TV stand that I wanted to put on between my entertainment center. Guys were great from start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Get it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're going to invest in a high-quality 4K TV you must have it properly mounted. the BestBuy team that did my install were prompt professional and left when they left I knew everything would be working properly.

    I would recommend this to a friend