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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 38,690 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jonathan, sub contractor did install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great Job! Safe and solid mount with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, mounted 75in tv to wall and installed soundbar, tied all cables together and took time to hide / put the Comcast cable under floor trim.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a real job and seemed to know what they where doing. Price for the job was high.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    What i thought would take a while was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were knowledgeable and professional they hooked everything up and showed me how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installation mounting my tv and setting up my receiver and speakers

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service from the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and explained the quick how-tos for me. They carted off all the boxes and cleaned up their mess, too. Both agents were friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent were very friendly and knowledgeable, they had no problem installing my tv made sure everything was working properly show me how everything work will use again thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Experience from an Outstanding Duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the most outstanding experience having a Sony 55" BRAVIA XR A95L TV delivered, mounted and installed this weekend! My installers were Matt Hendrix and Mike Codello, and they went above and beyond to do a terrific job and make me happy with my new TV. Along with being knowledgeable and professional, Matt and Mike were warm, friendly and helpful in every way. I will request Matt and Mike to install every TV I every buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setting up our tv worked quickly and explained the features . It went much faster than I expected and he took away all the packaging. I was happy with the work that he did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yime used well in moving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both de-installation and reinstallation were done on the same day. They had been scheduled a day apart. This was definitely a benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job by the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that installed the TV are amazing. Hard working and having fun while doing the work. These two guys made my wife feel at ease while being home alone with two strangers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different installs. Both times, the agents were on time. Both did a good job, but the second installer used his drill to roughly putting in the lag bolt, causing the drywall to buckle some.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    HangAtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen came to my home, installed the tv wall mount, installed a amplified antenna to the tv, then expertly hung up my large screen TV. Very satisfied with the process and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sets up LG TV w/ skilled technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was stellar. The technicians answered all my questions and they set up the TV to my specific calculations. Superior knowledge and clean and efficient. Five Stars!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my two new Samsung TVs !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men arrived and expertly installed the wall attachment and hooked up my new television. The were experienced and tidy. .. picked up all the wrappings etc.. cleaned the two rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional on time and very good And make sure all the TV's were set up properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Accountability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 TVs mounted and while one was not up to par, Best Buy went out of their way to not only make it right, but to reassure me it would never happen again. No Business is perfect and to me what matters most is the Accountability! Thank you Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service, came in and did the job very quick

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this Samsung TV. Mounting and ease of networking with apps is awesome. Prefer over LG. Geek squad (Carla) and crew are wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad got me all set-up in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out did a fantastic job. The old 65" TV needed to be taken off the wall mount and they had to move the wall up slightly to get the new 85" TV in the perfect spot. They installed the TV and my new soundbar. Set everything up and was all set and ready to go in less probably about a little over an hour. Great job. Cleaned up! Absolute pleasure to have these guys in our home.

    I would recommend this to a friend