DoorBOOsters are hereEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 428 Showing 8,541-8,560 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed TVs quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional they mounted two TVs for me and no issues. Very quick and did a great job. I definitely recommend them and I will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Two man installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dylan and Majestic arrived promptly at the appointed time. They were thorough and precise as well as concerned with our thoughts as to how it should be adapted to the space. Very happy with their performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two TV for me this year and connected all components with great ease. They went out of their way to preform what I needed done. Way to go I could not have asked for better service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted our tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, friendly and completely professional. They did an excellent job and even cleaned up the cardboard and trash from the mounting bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very knowledgeable agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent did a perfect job! He was very careful with the new tv and was very quick!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv Mount

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved into my apartment, I visited BestBuy and I bought a brand new 50 inch tv with the wall mount and I love it. It looks really good on the wall and I appreciate bestbuy installing it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV hung on plaster wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to our house and hung a TV on our wall. The wall is plaster, not drywall, but they did a wonderful job. They were super nice and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thank goodness for the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up by Nick from Geek Squad was excellent. Very informative and friendly. Set up in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an excellent job. They were careful to protect my furniture from dust and cleaned up the worksite. Also they saved my money by telling me that the HDMI 2.1 cables I bought would not improve my TV or soundbar performance for the inputs I was using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough, personable and assistive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this was Round Two for having tv replaced/unmounted/new one mounted...due to 'glitching' by using streaming device (Roku) other than 'built-in' version (Google) we think. Actually will have another (hopefully final one!) tv delivery/ uninstall/new tv mounted soon...this time switch to actual Roku tv. Bottom Line: from the techs IN the store, a particular manager, particular tech & every tech that has come to my house, STELLAR!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our new TV was super fast and professionally done. All of our devices were quickly synced. Service is the reason we love to shop at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting up the difficult mount for my new tv. TV works great thanks to geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assemble and Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly of the stand was somewhat tedious and the squad put it together and set it in to place. Next they mounted the television on the adjustable arm allowing the screen to swivel. The wires were all corralled down the center pole and neatly tucked away. Yes, wires as my found system is an older Harmon Kardon with 5 wired speakers and big subwoofer. Next the electronics were all synced: satellite provider, surround sound system, router and the tv. Remotes all integrated to work very well for the components and set up was phenomenal. Great service oriented technicians is the Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV mounting service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our new 65 in Samsung were outstanding. They set everything up as well as explaining the new TV. Would definitely recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job. Really appreciated all the updates to notify what time they were coming.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed the TV and sound bar quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to mount the TV was great and very helpful, they connected all the devices to the TV and answered all out questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were knowledgeable and personable setting up the system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very understanding and patience with all my questions. Installed my tv in a timely manner and clean up the area!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv for my father and showed him everything he wanted to know. They were professional and very courteous. It turned out to be a great present for my parents with great service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did everything I expected and more when hanging and installing my new 77' OLED TV. They took their time in their work as well as fully explaining everything to me.

    I would recommend this to a friend