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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top Notch Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was very informative of everything. Also he was very quick & efficient with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service On Spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and respectful. He explained everything he was doing during the installation. HE WAS PROFESIONAL AND INFORMATIVE.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best Geek Squad team ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These installers were AMAZING! So easy to work with. wrapped it all up quickly. Very in touch with what I wanted the installation to look like. These guys were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar installed on my bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and tray did an awesome job. Quick and explained everything where a novice could understand. Thanks to these two young guys. Kendall Martin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick and efficient, they answered all our questions. They cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service for installation and set up of Samsung 85" TV was very excellent. They were fast and efficient and knew exactly how to do every task required to make me happy. They made sure everything worked just the way I wanted. I was so pleased that I would certainly use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounting my TV and hook up all of the devices to get my TV started. They were nice, knowledgeable and it did not take long for them to set it up. I am very happy with their services .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellant service, well worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellant. The installer was attenative to my wishes and an expert at his craft. It was well worth the money to have the geek squad install both my tv's. They did an outstanding job !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Sony t.v. and Geek Squad - Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our purchase of a Sony 65" television. It has both a great picture and sound. Geek Squad did an excellent job of mounting our new t.v. on a livingroom wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geel Quad installed my wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were respectable and explained everything as they installed my wall mount tv today. There is nothing like speaking to a real person in person.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has taken me years to get my husband to agree to hang the TV above the fireplace the gentleman that came out was very professional and very fast he had it up in no time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer’s did a great job. On time, communicated very well and did an outstanding job on installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Good that we didn’t leave for lunch…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received a call canceling the installation on the date of install. A few hours later the installers showed up anyway with our 65” tv laying on its side in a Honda Accord. Installation went okay, but the lead installer asked if we would dispose of the box. We declined, since that should be included with the installation service. Tipped anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and respectful. She connected the TV and made sure that everything was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very professional and knowledgeable. They installed the wall mount for my 60-inch TV and set it up to receive my cable and streaming services. Just a great job in every way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, everything was connected and worked fine. The folks were very polite and helpful and removed all the packing materials, etc. I’d recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting service by Best Buy was fantastic. Was able to resume and mount the existing mounting bracket. They made sure everything worked properly. Super job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how quick and professional it all was. They set everything up where I wanted and made sure it all worked

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These installers are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough about the wonderful job they did including instructing a 74 year old how to use it. I should have tipped them. I will always call beat buy for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watching TV an hour after receiving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and effective! The team of two came in and had the large TV up on the wall, connected to my speaker system and provided me an overview of cool features in under an hour.

    I would recommend this to a friend