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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 38,694 reviews
  • Rated 5 out of 5 stars

    The greek squad installed my tv very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted removed my old tv and replaced its for my new tv i had purchased from buybest. The agents arrived on time and were very professional. They kept me and my wife in tune how long it’s will take. The agents also explained what how they are placing the wires and cable box behind the tv. Over all i was very impressed with how they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service mounting a large tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Natalie and Ryan had to be the best team I’ve seen!! Great job in all aspects!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were very knowledgeable, kind, and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installers were amazing, customer support not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was great and his partner. Professional and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team were very respectful , professional and did a great job. Wonderful choice you made making these men part of your teams! Thanks very much,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fast, clean, explained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman mounted, installed, set and taught my son how to work everything. Very clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skylar and Kyle were excellent coordinators of a special mounting I needed - the team came & Chad was excellent explaining everything to me. Great guys polite courteous & knowledgeable. Great experience even though I had a tough time scheduling it all worked out & these guys are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time, was very efficient and professional. Our TV was nicely mounted on our kitchen wall in no time. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung my TV in a vacation home and sent me photos to confirm (I had a property manager on site). They initially thought there was a fire block in the wall preventing them from concealing the cables and so did not install the in wall power kit. But, after I confirmed with the builder no fire block was present, they came back out and completed the cord concealing in the wall at no extra charge. They did a great job. Easy to schedule and communicate with.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service/installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered, mounted and set up in no time at all, just the way I had imaged, with even better results than I ever expected! Geek Squad personnel were the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job. They were careful and quick. Also took safety Covid-19 precautions. Will definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amazing job when they installed my television. Great customer service and very friendly !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rack. Does its job. No complaints. Been over a year and very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installers did a excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted my TV and programmed my new remote control very quickly.I was very impressed with the job they did it was not easy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service, Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JR and his crew provided excellent and professional service!! Thank you for transforming our family room to a killer theatre room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great geek squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer explained everything before and after install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv very quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are the best at what they do !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job mounting my tv to my wall and he hooked everything correctly on the first try !! Geek squad did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv my tv,great picture and good definition. This is a quality tv hands down

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeat samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation, very happy with the tv and pleasant installers

    I would recommend this to a friend