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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 38,693 reviews
  • Rated 5 out of 5 stars

    A1 Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service Techs came In met my needs in TV Mounting and positioning and setting TV up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Television mount, this is exactly what I needed for my new television

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job in mounting our 65’ TV. They handled everything with care and it looks fantastic on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed 3 TVs in one day. One above the fireplace. They were efficient and extremely helpful. They answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely professional, knowledgeable and friendly. They did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very quickly, and connected my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The geek squad mounted my TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Specialist! Very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex called ahead, to make sure we were ready for him. He came with a partner to install our 85" TV. Both took their time making sure we like where it would be placed on wall. Took measurements, and made sure everything was level when completed. He even helped set up our TV , and made sure new speaker worked with it! Thanks Alex!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Perfect Setup!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, solid install, easy-to-use, and I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great geek squad install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for overall installation in drywall Best buy installers are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quick n easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad that mounted my 86” tv did an amazing job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team and kept me informed every step of the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and team did a great job from start to finish. The explained everything along the way and I love the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skylar and Kyle were excellent coordinators of a special mounting I needed - the team came & Chad was excellent explaining everything to me. Great guys polite courteous & knowledgeable. Great experience even though I had a tough time scheduling it all worked out & these guys are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was quick and the work is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted my TV and soundbar did a GREAT job definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy over the year have been a very satisfying store for electronics and other needs.Thier customer service have been great soon as I entered the store they welcomed me what great hospitality.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    82” TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nice guys came out and mounted my TV in no time!!! Looks great and sounds great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were thorough and very competent while listening to my desires for my set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uncompromised Sound and Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Easy to navigate channel options. Hooked up a DVD player and re-watched LOTR extended edition. The images are so real. It's the largest TV we've owned and I get a sense of depth, a 3D image, on nearly every show that I have never experienced before. We use this TV for our Zoom Tai Chi class. The connection to our Surface computers is a snap. The sound and image quality, even with computer mics and cameras, is uncompromising. I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We had the best installers!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came earlier than expected. Answered our questions and made sure we knew how to operate the new tv before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional service I’m glad I purchased. I was able to sit back and watch as they set it up. Set up took about 30 min and I was back on the couch watching my shows!

    I would recommend this to a friend