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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 430 Showing 8,581-8,600 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! Tech arrived on time and installed tv and set it up in record time! Couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation with directions on how to use the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so quick and 2 people makes mounting tvs even faster. My first tv came cracked. They went to the store picked up a new one for me within 45 mins. Very good customer service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount works great and the installation team did a wonderful job coming in and installing on brick!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed it with no trouble at all hook it up imp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional on mounting my tv very interested into where i wanted mounted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and Tyler were very professional and quick. Took away the packaging and boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality.Well designed.Loved the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad delivered as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent arrived on time. He set up my new TV exactly the way I wanted it and removed my old TV. He showed me all the features and helped me understand how everything worked. Great guy and great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job mounting my tv and making sure I was happy with the height of the tv on my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is easy when you know what you are doing. If not, pay for Geed Squad service. It will protect your investment in the TV and reduce frustration.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad folks were very respectful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job installing tv and reinstalling components.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    An awesome experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, professional, friendly, and very skillful!!! Just an awesome experience from start to finish! Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did it right the first time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was very efficient in mounting new TV on the wall. Movable mount was no problem for them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great job setting up 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgeable and set everything up the way we wantd

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Connect and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff members came to my house and set up my new Samsung tv. Everything went very smooth, and the staff was professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to use professional services of Geek Squad as opposed to a handyman for TV wall mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and connected all items, cleaned all trash, and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    did really nice clean job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will recommend best buys geek squad service, they did great job and left no mess. Did everything as expected and even installed power kit which wasn't on the invoice until the day of the service call

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great!!! The gentlemen came early and installed my tv quick. Also, they asked me where I wanted the tv’s and after they completed they made sure I was satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV and wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my TV quickly and demonstrated how to use other devices with it!

    I would recommend this to a friend