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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and Installed the new TV quickly and efficiently They were thorough in showing me how to work the remote. I would definitely recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came out were extremely knowledgeable. Worked quickly. Did a wonderful job. I highly recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that arrived to mount our wall tv were professional and took extra measures to keep everything clean and gave some helpful advice to us older folks on how to access a few more shows.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    even hearing aids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service agents did a great job with delivery, wall installation and connecting our hearing aid devices.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were top notch. Very professional and cleanup after themselves. They sure knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    fairly easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a big tv and the squad was able to put it up fairly easy and quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service Was Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the installation of our 65" TV above our fireplace. The install was done quickly and efficiently along with showing me how to navigate through the new TV. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed very quickly and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and set up my TV and make sure everything was in working order and showed me everything and asked if I had any questions or needed to be shown anything to be set up, super professional and efficent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome! They hung the tv and got everything up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job of mounting our 75” tv and connecting it all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yesterday Rick & Victor arrived to install, test and show us how to use our new 65" Sony Bravia TV. It is absolutely fantastic with superior color, resolution and sound! These two gentlemen were prompt, extremely courteous, and could not do enough to make this a very pleasant event. They went out of their way to give us several advance notices about their pending arrival that day. This has been our best experience in our many years with Best Buy, and we look forward to future support, if needed, from the Geek Squad. Please express our sincere thanks to these two gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV smooth and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an outstanding job installing my wall mounts, I made sure can support the TV and I had the right length cable to connect everything and it went very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    pleasant experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very organized. They were quick and explained everything in easy to understand language. They cleaned up after themselves I was very pleased with this service..and would reccommend this service to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bravia XR A95k mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and his helper did an awesome job. Made sure everything was exactly where and how we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time, very professional and did exceptional work in mounting my new TV to corner location and hid all the wires. They even got all my streaming services set up properly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Notified me when they were on the way. They were neat and groomed. Very friendly and help moved a couch that had nothing to do with this visit. Quick prompt and timely! 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So easy, you could do it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we would have needed Geek Squad to come over and mount the television. The set up is really easy and it will take you at most 10 minutes to screw on be backs to the television and mount the TV to the wall. I recommend anyone going to Best Buy definitely pick one up.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation deal is expensive but worth every penny. The 2 gentlemen were extremely professional, friendly, on time, and quick to complete their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has great sound and picture. We are very happy with our purchase. We had it mounted on the wall by the Geek Squad. Benjamin did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to install my TV were very professional. They answered some questions I had concerning how they were going to mount the TV on the wall. My husband and I are happy with the outcome.

    I would recommend this to a friend