Customer Ratings & Reviews

The installer was excellent, worked quickly, helped me find the right placement of the mount, and instructed me on how to move the tv.

The agents attached my 60 inch tv to the wall. They knew what they were doing - went right to work - and were in and out in no time. Thank you for the geek squad!!

had 2 TV mounts installed by best buy. Excellent customer service. Very professional, did a great job with installing the TV mounts and hooking everything back up. Thank you guys for a job well done. A very happy customer

Really went above and beyond to install everything in the ideal place — even offering advice to ensure the best experience (65” TV install and relocation)

Very professional on time and very good And make sure all the TV's were set up properly

agents did a great job they put up the tv perfectly and were very nice

Team was on time, professional, and thorough. Let the folks with the skills handle the mounting and wire management so your setup looks clean.

The technicians were very professional. Communicated well and did a great job. If I have to mount a tv again, I will use the geek squad.

Geek squad made the installation quick and comfortable. Gentleman wore a mask the entire time. Went right to work and finished before expected. Very happy with the process

Good job. I did have to provide input to first crew. I had to call them back out but they fixed the problem without an additional fee

Professionally installed and assistance in setting up existing system.

They were great! Neat! Clean and knowledgable I would highly recommend them

The two gentlemen that came out did a fantastic job. The old 65" TV needed to be taken off the wall mount and they had to move the wall up slightly to get the new 85" TV in the perfect spot. They installed the TV and my new soundbar. Set everything up and was all set and ready to go in less probably about a little over an hour. Great job. Cleaned up! Absolute pleasure to have these guys in our home.

When Geek Squad showed up, was immediately told that the TV mount might be the wrong mount for the TV. I then explained that the TV mount was purchased through Best Buy service support. After the TV was mounted the 84' TV top tilted top forward. Was told that is how the mount is designed. Then I wen to the directions and had to inform the installer that there additional pieces needed to lock the TV mount, so it wouldn't tilt forward. After that the installer mentioned that most places would charge an additional $100 do unmount and remount the TV, and it wasn't my fault that they had to unmount the TV.

nightmare trying to get this installation done. Set it up in Nov. on the day of purchase to be 12/17, they no showed, didn't call. On the phone trying to get scheduled, supposed to be next day. Nope, then I went to store ...manager got things in motion!!! Got a call and she said next available would be 01/08 and she'd give me a $50 gift card for the troubles, told her that was an insult, to keep her card, I'd have to cancel whole thing...then all of a sudden I was given a slot the next Fri. These guys showed up and did a good job, came from Buffalo (telephone installation co) I'm not happy with BB for this and buying a printer that doesn't work...wanted me to pay $100 to have a geek come to house to do better work than one over the phone. called Epson, then can't fix either. Guess I'm taking that back.

Professional and helpful. They went above and beyond in providing service,

I firmly believe that the opportunity to purchase high-quality products and services is outstanding. The customer-friendly attitude is exceptional, and I highly recommend "The Geek" Sony - 75" Class BRAVIA XR X90L LED 4K UHD Smart Google TV. Purchase Date: 06/07/2024. TV/Display Setup & Mounting, 56” or Larger. Purchase Date: 06/07/2024.

The guys that came to do the job where great. They where frienly and clean/ had issues getting them here bc of cust service

The agents did a fantastic job mounting and setting up the TV and remotes.

The guys were very professional and did a great job setting up my new OLED on an existing mount.