Customer Ratings & Reviews

They were on time and very professional. They made sure I knew what was going on before they started drilling holes in the wall. Which I greatly appreciated.

They are respectful, friendly and they did an awesome job! It was perfect! Teamwork was incredible! Thank you!

Works as intended solid and stylish easy installation if had to do yourself

The installers were very quick and efficient. Well worth the charge to install.

I hired the Geek Squad to do a complete TV installation. They mounted it on the wall and connected all my devices. No more ugly cables hanging behind the TV. A real time saver and worth the price.

Very secure tv mount into studs. Looks great! Highly recommend

The installation was totally worthwhile, and the Geek squad did a great job. However, I was not told by the store that there would be an extra cost to hide all of the wires, so I had to pay a fair bit more to get this done.

Allan was great! Kept me informed on his arrival time. Explained everything he was doing to set up and mount the tv. Offered suggestions on how to effectively use the tv and Roku. Nicely done!

Knowledgeable and friendly install. Took time to ensure we were completely comfortable.

The team who did the installation was excellent. They were very professional along with knowledgeable on the set up for my new LG TV.

The agent came out and he mounted the tv bracket, the tv and all my components in a timely manner. And he made sure everything was working right. He was very pleasant and clean.

The agents were awesome and very knowledgeable. They suggested I get a in wall power kit which they explained to me for about $150 but I can't find it anywhere on bestbuy website to order.

Friendly professional service. TV well mounted. We are very satisfied and will be purchasing more items to be installed. Excellent service and value.

The agents were very professional and installed my TV and set controls up within 30 minutes. Great service. Also had good suggestions regarding my wi fi router. Highly recommend.

We had our 55" Smart Tv scheduled for a install and purchased the mount ahead of time. The delivery was on time and the Geek Squad Tech was knowledgeable. Our studs happend to be spaced 24" apart on center rather than 12". Long story short the 18" full motion tv mounting system that we purchased wouldn't work. Instead of having us take the mount back, The Tech advised us that he could mount it on a wall that had cement behind the studs. He allowed us to move the bedroom furniture around and installed the tv. Great Experience and show of customer service!

I had a Sony OLED with Best Buy service contract. It developed an issue. A repair crew came to my home to install a new board, which did not fix the problem. They authorized replacement with a new TV. I picked a new LG OLED TV which the same crew brought to install and remove the new one. No hassles, quick, friendly, COVID-safe service. No problems with the new TV. Answered my questions, removed new TV packaging I am good to go. Service contracts often do not pay off, this one did. I highly recommend buying one on new LED or OLED TVs as their service life is limited. Also recommend Best Buy service. Their local status ensures quick response. Highly recomended.

Best Buy service agents did a great job with delivery, wall installation and connecting our hearing aid devices.

The team that came to mount the TV was great and very helpful, they connected all the devices to the TV and answered all out questions.

The agents were top notch. Very professional and cleanup after themselves. They sure knew what they were doing

The agent had the equipment and knowledge to install the tv on the wallmount. Wish the arrival time frame was shorter , not 7am to 1pm. Agent did not call the night before as I was told.