Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
Pro installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys did fantastic job communicating and installing.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad sent the best agent to set up TVs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Brian mounted my existing Best Buy 42" Sony TV on wall, The wall was TV-ready and only needed professional threading into wall and connecting. He completed the job the previous Geek Squad installer, Dre, said was impossible because he wasn't allowed to drill into an apartment wall. No drilling was required. Brian also hooked up cable box to my new 32" Samsung TV in the bedroom (not attached to wall), programmed it and explained as he went along. Agent Brian was probably the most proficient, professional and pleasant of all my installers. I am grateful for his expertise.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great professional installation mounting my tv and setting up my receiver and speakers
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went smooth and quickly. The guys were very knowledgeable.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend Rated 4 out of 5 stars
Geek Squad did a great job with installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job mounting my tv and taking away my old tv and cardboard box. I would’ve given 5 stars but the day before my appointment on July 8, it was suddenly canceled and took me 3 weeks to get another appointment.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Totaltech is so worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, Efficient, Friendly, & Looks Great! If you’re doing multiple TVs in your home than the Totaltech membership with Best Buy can’t be beat!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job installing my new big screen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew did a great job. They were very professional and even call to give me a heads up when they were in route.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
geek squad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it works as advertised, the guys did a great job on the installation
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Installation was quick and smooth.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents made me the first stop of the morning, they were respectful of my space, gave me options on how I wanted things done. And did the job quick and cleaned up after themselves. Great job!!!
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Thorough TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installer did a great job unboxing, measuring, and explaining the installation process. He also checked that my TV's video and audio was working properly.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job. The only thing is that they are not allowed to put wires in your wall so they have to charge $150 to make it safe. So that sucked but I paid in order for them to be liable
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
GEEK REVIEW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ADRIAN AND SAM MOUNTED AND CONNECTED MY DEVICES TO THE NEW TV. MADE SURE ALL DEVICES WORKING. GAVE INSTRUCTIONS ON REMOTE AND SETTINGS FOR TV AND DEVICES.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
TV - Installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent arrived on time and was professional during the entire process.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Good Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came out and mounted my TV, and they did a very good job. Took all the pressure off of me on how I was going to do it. Thanks geek squad.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad - amazint customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents had great customer service. Installed and set up the tv. The whole process what headach free. I highly recommend!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Mounting TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and extremely knowledgeable! Very professional as well!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend Rated 5 out of 5 stars
TV purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works great and clear picture. They removed the old TV and installed the new TV.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Tech that installed my TV was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was excellent he listened to me and was very professional. I bought another bracket for TV and he recommended a better one. He was correct. The wiring for TV he did it in a way that was not intrsive.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek Squad Secured my wall mount quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents was very knowledgeable in securing my TV to the tv wall bracket. The agents service was quick with pure Excellence. Extremely courteous and helpful. Keep up the good work.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Capably handled installation challenge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were presented with something of an installation challenge and handled it quite well. They were timely and very professional and left us with excellent results
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend