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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 436 Showing 8,701-8,720 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men that came arrived on time, very professional and friendly. Did everything that had to be done to be sure instillation was correct. Very happy with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met expectations and more!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great in size and the color/clarity id amazing. Worth the money to pay a little more and get a better spec tv…

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional services provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers who came to my home to mount it were courteous and professional. They set up my tv and mounted it perfectly. I could not be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful agent assembled and installed a special stand for my new TV and set it up perfectly. The TV is great, and I couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Done right the FIRST time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young and know it all is great till your old and smarter and young and know it all put in your investment right OR BB makes it right! I had four put in and right! and did not have to supply any beer when done !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set up TV and sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very efficient, professional Geek squad agent installed my TV and connected a DVD player and set up new sound system in my home. Very well done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    From a "rat's nest" of cords and cables to PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fabulous; I am so pleased with the results, and they were totally professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were very professional and installed the tv p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted and everything was reconnected very fast. Very neat and professional. They made sure the tv was centered correctly and when thete was a sight problem, it was fixed right away.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quickest and nicest techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome techs! Fastest tv install (less than 20 mins) for my 75' TV...along with the most polite techs. Great communication and quality mounting. Will use again for my other tvs soon!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were on time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and connected all my devices at home

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best Geek Squad Person Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heather from the Brier Creek NC location came out to do the installation of my new 65 inch Sony TV..She is beyond an expert at this task and a lovely person as well. She has loads of patience and is an excellent teacher.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool techie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was amazing! He explained everything he was doing in detail. He was on time and showed us cool things our television could stream plus shortcuts. Thank you for making our day!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Clean and prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was done easily and professionally. No issues. Respected the furniture and walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech support provided efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech crew performed a marvelous job installing R2 new televisions and associated audiovisual equipment to support it. This was a complicated setup as it involved replacement of our cable modem router 4K television indoor and outdoor units. Also needed to include cable modem connection as well as streaming support for our outdoor television. Cables were routed efficiently and cleanly through the walls though I did have power connections available prior to their arrival. The team is very knowledgeable with their product and helpful with set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service On Spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and respectful. He explained everything he was doing during the installation. HE WAS PROFESIONAL AND INFORMATIVE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Job Well Done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! On time and very professional! Fast service and explained everything about new tv! Very friendly and did excellent job and cleaned up when job done! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV and sound bar. Set up both units Explained how to use and no mess left behind. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted a tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome and took pride in their work, making sure everything was right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,prompt, courteous installation on wall in small office space. Very happy with experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad TV wall mount and sound system set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were all extremely professional and helpful and made this situation perfect! Thank you

    I would recommend this to a friend