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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Demonstration of Excellent professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation done so professionally. No complaint. Despite small space to work around, job so nicely done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Use the squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a traditional cheapskate, I always try to DIY to save money. For what these guys charge and their expertise, I would recommend using them, because a big screen tv install is trickier than you think and it’s just not worth the hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Install on TV and Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with service provided by geed squad. Everything was done perfect and installer was very friendly and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel who installed the TV were very knowledgeable and courteous. Enjoyed discussion with them on various products. Overall they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was efficient friendly and did a professional install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The tech was really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech went above & beyond. He went out of his way , returned a second time to install a cable. My 88 year old mother has no clue when it comes to any technology, he quickly realized it and really stepped up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with the installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the two gentlemen that installed the large Samson tv for us they were help full and answered all our questions so we felt at ease when they left

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation very smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrival time was kept up to date. Once here listened to our needs and fulfilled as best as possible. Very helpful. One glitch and call back immediately accursed and helped solve issue. Both Jeremy and Dave very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Professional and Courteous but too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that delivered and installed the new TV were professional and courteous, however I think that the price $200 for swapping out the old to the new TV was expensive for 30 minutes of work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tech Guys Were Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that arrived were amazing. They were knowledgeable and all around friendly. They did amazing work and next go around I hope i get the same team.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheers to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and done right the first time. Took the time to review instructions and options

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tv mounting service was amazing. I bought it to give myself piece of mind and am so happy I did. The 2 guys that showed up were polite and on time they were fast and amazing. I would recommend them to my mom

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Xmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and install was outstanding! Agents were top notch and knowledgable!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect tv support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great install… right height and efficient use of their time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything was done expertly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very professional when installing TV. Arrived on time, explained the features of TV, were patient explaining things to me and answering any questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done. Brought the 75” TV home , installed it neatly, powered it on, demonstrated the various connection options. Connected Receiver and Roku and made sure everything worked. Took the box and left with no mess install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out how good the installation was is when we moved from the house where the TV was installed. Could not get the bracket down it was so secured to the wall. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Correct mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First mount sold by store would not allow the tv to set upright. Never told about a better mount. After poor review the Geek squad remounted the tv using this mount. It is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS did a great job with making sure my home was cleaned, product was cared for, they showed me how things worked, and they made sure it was in the right spot for watching tv.

    I would recommend this to a friend