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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly service. Answered all questions. Did a great job and did not try to rush installation or connections.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and connected to all devices. Provided recommendations to improve experience. Great job! Fast, courteous and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time as scheduled. did a great job installing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job on installation. Picked up all left over packing and removed it. Explained setting up tv for viewing. Went out of their way to get a part needed to complete installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected everything. The were extremely friendly and very professional. Trei and team did an awesome job in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They installed two TVs and was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional explain everything to me. And offered other as far as mounting my tv just in case the tv couldn’t go in the spot that I wanted it to go

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted perfectly and they were very friendly and easy to talk to

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well at the store and when the Geek Squad came to install the TV, couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a TV and have GEEK Squad install and set it up. So glad I did it. They even got my DirectTV remote working the volume from my separate surround sound system - something I have never been able to accomplish. THANKS!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad overcame some intallation problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem I have with Geek Squad is showing us how to operate the new Samsung TV, especially how to get our streaming service from former TV. Installation was good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected my devices. They also took all boxes with them. Everything was clean when they left. Very friendly and knowledgeable. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and sound bar were installed perfectly! Everything is centered and looks amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, arrived on time, did the instillation efficiently. Happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squat Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for wall mount installed TVS. The techs are professionals and they install TVs all day long and knows their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really got to know the agent. Great install. How can I get him to work on other parts of the house? :-)?

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They wore masks and booties too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich and his Teammate did a great job and installed my 75 inch Sony in less than an hour. They educated me on the use of the control and took the time to answer my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick, painless, installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job getting our new TV and sound bar installed. Very professional. Worth every dime EVEN if you’re capable of doing it yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roy and Lance are ACES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians that came to our home were named Roy and Lance from the Destin, Florida store's Geek Squad. They removed the inoperable 65" TV along with it's precarious mounting system. They installed our new 75" television on it's superior mounting system, and secured the whole ensemble better than it was prior to their arrival. They also insured that our new television, ROKU and audio system all worked together seamlessly. Thank you Geek Squad for these two technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I was just so glad to get the geek squad's come ou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so glad to get the Geek Squad to show up at our home through the virus situation Chinese virus help us mounted TV and set up the system I tried to use Geek Squad on the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar picture, incredible sound, great deal, very happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well Mounted and perfect timing. I can trust your team to do well every time

    I would recommend this to a friend