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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV and receiver installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As explained in overall review the installation people were clean, polite, professional, and explained everything without us feeling like they were in a hurry to leave. Excellent!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent TV mount installation and TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a complete, thorough job of setting up my TV mount and connecting the TV to all of my devices while helpfully explaining all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job of mounting my tv on the wall. Cleaned up all the other wires (computer, printer) and zip tied all. Very respectful and explained everything they were going to do. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad TV wall mounding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted my 60 inch TV was awesome. They were professional, answered all my questions politely. I would highly recommend Bestbuy to service your needs. Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care in mounting the tv, providing consult for best placement in my living room, how to use and adjust as needed, reviewing common FAQs and how to clean tv as well. in and out in 25 minutes - great service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word that sums up the installation service is “professional”. The techs arrived on time, asked questions during the process and answered any we had. Additionally, the service was delivered with a smile as both technicians had positive/cheerful dispositions. If I have another tv installation, I will definitely choose Best Buy! Just all around quick, seamless and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV MOUNTED FAST AND WELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv so well I almost didn’t want to take it with me when I moved. The craftsmanship was undeniable. You could tell the person who installed this was born for this and only this.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Really great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and delivered the tv, mounted it, and set everything up for us. Really great service and the tv works great! It is a nice size for our living room and we no longer have to strain our eyes to read subtitles.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Painless installation and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounted TV installation done quickly and neatly. They arrived on time and finished in less than 1 hour. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did superjob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad was here on time and quickly mounted new 65" TV . Had another tv on the wall previously so mount was already on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Painless Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team, led by Kyle, did a professional job. He kept us informed of what he was doing and how long it would take all along the way. My highest recommendation to this team!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy techs are great and mounting TVs and using this is a no-brainer. Make sure you get this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted and set up TV, cable and DVD pl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and set up the equipment with customer instructions. Gave some tips on our sound bar and options if we didn't like it. Didn't like it and followed their advice. Cleaned up after taking boxes and even vacuumed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,prompt, courteous installation on wall in small office space. Very happy with experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad TV wall mount and sound system set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were all extremely professional and helpful and made this situation perfect! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well at the store and when the Geek Squad came to install the TV, couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Well worth the investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that delivered and installed my TV were very knowledgeable and friendly. They made sure to stay until we were able to understand and use all the options that were included on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad TV Installation; wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They were timely, polite, efficient and overall did a great job! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who did the installation were careful, very professional and they were helpful with any and all questions I asked

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Large TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed a really large TV and I’m glad I didn’t have to do it…it hasn’t fallen off the wall so I guess they did a good job!

    I would recommend this to a friend