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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the guy he was very good with a very good attitude

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most flush mount I ever used. Sucks I couldn’t use the on provided by lg .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody did an EXCELLENT job installing and setting up my new kitchen TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv mounted with sound bar install as well. It was more involved than a regular “find studs and put mount on the wall”. Jordan showed up within the window he was supposed to, was great at communicating and did a great job with the installation. Completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time very professional and friendly he did a great job and keep us informed with what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and extremely quick service. Very impressed with the installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of OLED TV & stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clayton and Ricardo arrived punctually and were helpful and polite. They installed the equipment and were available to answer all our questions. They removed all packing materials as requested and tested all the installed equipment, including updating software. They were a very competent team.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv mount couldn't be happier with this purchase works great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install by Geek Squad. They practiced good social distancing. Wore masks at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome and I could not be any happier with the work they did. I’m so happy I didn’t try to do this on my own. This is the second tv I’ve had installed by the geek squad and both of these experiences is why I will keep coming back to Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great but I took a star away because it doesn’t make any sense to charge for mounting the new TV and taking away the old and an extra charge for dismounting the old TV. This was the only complaint in one would have been a great service. Honestly, charging me separately to dismount the old tv!?! Shame on Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always great. They came quickly and were very knowledgeable and set me up great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came they were very respectful of you're house they wore coverings over their shoes, discuss where and how I want the TV I had my own TV mount that they put it together and mounted my TV. Then they program all your gadets to your new TV, and when they were done cleaned up everything. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was the ultimate way to go, they came in and did a great job and even cleaned up after training me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the UV on the wall. They were very helpful and really professional could not be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call The G-Squad To Install Extra Large TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job of installing our 85 OLED Samsung TV. They left enough space for our soundbar and spaced it perfectly between the mantle and the ceiling. We were able to watch the Tornados trek across Omaha in greater detail.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job,installing ,T.V. and soundbar,looks great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did good job mounting TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job mounting 55 Sony Bravia inch TV to wall in living room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good Job. Very neat and clean. They even took the box.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly installation! They were on time and very eager to answer questions. Would recommend!

    I would recommend this to a friend