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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed lingering viewing issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from the Danbury store are the best team in the area!! They were knowledgeable and found a solution to a lingering problem in our set up! Completely night day! Thanks guys for being the best of geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service for hanging a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kai and Joe were great. They took the time to plan out the install before doing any work. They informed us that we could do a bigger TV on the wall that we have and if we didn't want to do that they'd be happy to install what we currently had. I was convinced enough to purchase a larger TV. I had them come back to my house and they truly did a great job and were a lot of fun to work with

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional and efficient in installing equipment. Cleaned up well after installation was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth The Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two great young people came to our home and mounted our TV. They were super. Best decision I have made recently. We were lucky to get them. Well worth the expense. We are sold on the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great fast professionals everything I’ve had installed so far have been perfect from tvs being mounted and appliance set installed and set up!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my mount, put up the TV, discussed placement options and operation of the remote controls. They were very attentive, efficient and polite. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my TV above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents came on schedule and were very precise in lining up the TV above the fireplace to be centered and secure. Pleasant and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quite Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the installation and crew. Works as expected. No complications and no issues. Overall, quite pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Clean and prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was done easily and professionally. No issues. Respected the furniture and walls.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased the professional installation package. The installation date was quickly scheduled. The gentleman who came knew what he was doing and cared about what I wanted, etc.. Nice job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They provide excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for many years. They have installed several TVs and repaired/upgraded several computers. They are courteous, professional and eager to help.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Happy with Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Very professional, on time and took their time to make sure everything was just right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheers to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and done right the first time. Took the time to review instructions and options

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had several 75 inch TV's installed over the last several weeks and have been very happy with each authorized Best Buy Geek Rep who has come. They are on time and professional and do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with the install. They were meticulous and talked us through the hardware and proper use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and made sure everything was working before they left!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Dee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamaal did an amazing job. Very knowledgeable and kind. Answered all questions without hesitation. Explained everything I asked and didn't ask about my TV. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV bigger than life - Up and Looking Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad is the only way to go when hanging large TVs. They have all the needed tools and know-how ... not to mention they bring the needed man power. Much Appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very quick and efficient. Well worth the charge to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job as if it were their own purchase. They were done mounting my TV within 30 minutes. Would Recommend with any service.

    I would recommend this to a friend