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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 441 Showing 8,801-8,820 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and knew exactly what to do. They were professional, kept things in order and finished very quickly. Great service!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad does a fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices! They were professional and careful, also very nice. The Geek Squad really knows how to get the job done! I was very happy they had a few accessories that I needed like cords.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS agent mounted the TV in a precise and professional manner. He also got it connected and working with Century Link. I was very pleased with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my65 SONY, Mr. TYRONI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two tech and helper were very good ,fast and efficient. Mr. TYRONI the tech was knowledgeable , respectful, understandings of my lack of knowledge in smart TV, gave a great turturiel on the subject. Cleaned up asked me questions, made sure I was happy with my purchase. Tested everything once , twice, left me a small quick sheet to remember things. A very reliable person pleasent, to learn from . 10 STARS......... My tv is a joy to view and relax . Thankyou Mr .TYRONI , this is one of several reasons I purchase from Best Buy......JDS.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV with professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather have Geek squad installation than Third party installer. It would be considerate if Best Buy give this decision or option up to the customer who make the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted a tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome and took pride in their work, making sure everything was right.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set up tv and remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job of mounting the tv. They set up the cable remote and spent time showing my mother how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service. The guys were efficient and got the job done well and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and sound board.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was properly mounted, with care. All features were setup, verified, and works accordingly. All features were thoroughly explained. I'm 100% Satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I chose geek squad to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended solid and stylish easy installation if had to do yourself

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Get a Geek Squad Contract!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad guys arrived on time, quickly mounted my television, made adjustments and took away all the packaging AND the old television. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV install and hook up my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were professional and they mounted my new TV perfect. They also connected all my devices to the TV. They also helped me learn how to use my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were excellent. Set up TV and sound bar and made sure I knew how everything worked. They weren't here very long and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pain free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install, Moved a tv from one apartment to another in the same building

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed my equipment. Then made sure everything was working properly. I believe they did an outstanding job. I would recommend the service to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had two TVs mounted by Geek Squad, a 55” and a 65”. We are very satisfied with the end result, we got in wall power kits for both so you don’t see any wires. The job is done in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Impeccable installation from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and solid. Highly recommended. Has multiple adjustable angles including tilt. Hold up easily with 75’’ TV The Geek Squad guys were on time, impeccable and professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very much satisifed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benjamin together with his partner (BBQ) did a good job. They are very knowledgeable and friendly. Arrived in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were professional and made sure to mount item where it supported the best viewing in the room. Very impressed by skill and service provided during the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Multiple TV installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two different teams in one day to hang three TVs. Both sets of ppl were professional and courteous. They were as knowledgable as needed and ensured our smart TVs were connected properly.

    I would recommend this to a friend