Customer Ratings & Reviews

The agent was great, on time and made sure my tv was hung properly i wouldn’t have been able to do it myself.

Good job. I did have to provide input to first crew. I had to call them back out but they fixed the problem without an additional fee

Really nice person knew what he was doing.Best buy team are very helpful people !

Very timely and efficient, spent time explaining and made sure I was comfortable using it, told me to make sure to contact him if I needed more assistance

These installers were AMAZING! So easy to work with. wrapped it all up quickly. Very in touch with what I wanted the installation to look like. These guys were great!

The men did a great job of removing the old TV and hanging the new TV. However, they seemed surprised that they were to hook up the new TV to the existing components (speakers, BD player, etc). They told me they were not required to hook up the components. This made the last part awkward.

They mounted the TV and hooked it up to everything.

The geek squad agent Nathan was amazing and was very efficient! He installed my tv quickly and was very helpful and nice! Definitely would recommend Nathan with geek squad tv installations..

Geek Squad did everything I expected and more when hanging and installing my new 77' OLED TV. They took their time in their work as well as fully explaining everything to me.

When they mounted the tv on the wall they took the tv stand that came with the tv, we need the tv stand , were moving we need the tv stand

The technicians were very professional. Communicated well and did a great job. If I have to mount a tv again, I will use the geek squad.

The agents who mounted my tv professional and knowledgeable

Very pleasant installer. Everything was completed quickly and absolutely no mess when he was finished.

The Squad did a great job of setting up a 75" TV and sound system and when they realized it was being mounted on a concrete block wall, they changed mounting hardware to insure that the proper strength attachment hardware was used. Kudos to being smart and making sound decisions to protect the customers investment. HOWEVER, there was an upcharge (not excessive) for the mounting to a concrete block wall. This should have been discussed in the store and pricing provided at purchase time. With the system attached to the mounting hardware and THEN the upcharge is mentioned there was no choice to not do the upgraded install - and it was the right thing - but it was extremely poorly sold in the store.

The guy who put my TV up was very knowledgeable in what he do! Thanks a million!!

Professional friendly service. Answered all questions. Did a great job and did not try to rush installation or connections.

The mounting kit works great. The TV is mounted above the fireplace and the tilt on this mount is perfect for viewing purposes, from all over the room. Although I did not personally install it, it appeared to be easy to setup.

The two technicians that came to our home were named Roy and Lance from the Destin, Florida store's Geek Squad. They removed the inoperable 65" TV along with it's precarious mounting system. They installed our new 75" television on it's superior mounting system, and secured the whole ensemble better than it was prior to their arrival. They also insured that our new television, ROKU and audio system all worked together seamlessly. Thank you Geek Squad for these two technicians.

They did a great job, everything was connected and worked fine. The folks were very polite and helpful and removed all the packing materials, etc. I’d recommend them.

A must for wall mount installed TVS. The techs are professionals and they install TVs all day long and knows their stuff.